Subtitles will not remove from t/v even when subtitle button is pushed on remote control

Second button from left side of handset bottom second row of your remote control turns subtitles on & off alba TV

To be able to access the subtitles, there should be subtitles in the first place. And if there is a dedicated button to switch them on and of, why not try all the buttons you don't know where they are for?
There are not that many on you remote.

We believe you have the Closed Caption decoder in your TV enabled. Please turn off the CC feature in the TV.

Subtitles can only be changed if the disc menu allows for it to be changed to English

Hi Warren,
Kindly tell him to push the D.SUB button underneath the yellow button, that is if he is on DVD mode. If that one won't work, you may ask him to push the third button from the left hand side of his remote control.

Turning off subtitles will not work for some programs as other broadcasting networks placed restrictions that you cannot turn on/off subtitles using your remote control.

hope this one helps.

So I have tried going through the custom menu to turn off subtitles and also from the remote and nothing is working. I even tried switching to Dutch as suggested and english was the language display and french was spoken. I have tried to turn off subtitles with the subtitle button on the remote but when I select off and push enter they are still on. Help please this is very frustrating. I have tried 2 different movies and still the same result.

There should be a button on the remote control to turn on and off the subtitles. On three of my Samsung products the subtitle button is marked as "subtitle"
Best Regards,

Hi - welcome to FixYa,

There are 2 methods for changing the subtitle settings on your DVD player.

Method 1.
To turn off the subtitles on your DVD player during playback:

1. Press the "SUBTITLE" button on your remote control
The subtitle button is just below the "0" (zero) numerical key on the remote control. It is marked "SUBTITLE" above the button and the button has "ABC" written inside a white rectangle on it.
2. Use the left "<" and right ">" arrow keys to change the subtitle setting
Each time you press an arrow key the subtitle language will change and eventually the language will read "OFF". The subtitles are now switched off during playback.

Method 2.
To turn disc subtitles off from the main menu:

1. Press the "MENU/LIST" button on your remote control (directly below "STOP")
The main menu will now appear
2. Press the down arrow key on your remote once to highlight "A" in the left hand column of the main menu
3. Press the right arrow key on your remote once to move to the right-hand column of the menu
4. Press the down arrow twice to highlight "Disc Subtitle"
5. Use the left and right arrow keys to change the subtitle options until your required choice is displayed
6. Once set, press the "MENU/LIST" button again to exit the menu.

This should solve your problem, but if you need any further assistance, please post back.

Regards,
BElectric

There is a subtitle button on the remote that you can push to remove the subtitles. EASY FIX.

There is a subtitles on/off control in the DVD player's setup menu too. That also needs to be on.