Sounds like the xbox console needs the laser adjusted or secured as per the other comments. For any discs issues, read on. Check to see if there are any scratches or laser burn marks on the discs.Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc. Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs. For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit: www.discREPAIR.ie If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines. Hope this Helps!!
Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.
Your discs probably need a professional refinish. Check out cdfixers.com
They will professionally restore your disc back to new condition for really cheap. I've tried their service out before and my discs came back to me perfect looking.
You don't need a rubber pad kit just glue or tape down the laser ribbon samsungs and hitachi's are prown to laser ribbons making contact to the disc.
You will need to add a rubber pad kit to your xbox 360 optical drive to stop it from scratching your game disc, click on the link below to learn how to install it
http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm
SOURCE: xbox 360 scratching my discs
this happened to me too with the godfather. the scratch is almost perfectly circular and now i cant play it anymore either. i called the xbox people and they said it was the game. no more of my games have been scratched. maybe you should have your xbox serviced by the people.
SOURCE: my xbox 360 game keep getting scratched when i play
Your DVD tray may be misaligned. Call 1-800-4my-xbox to see if your box is under warranty. Something else to consider is if you had the game in the console and moved it with the game inserted. This results in a misaligned disc and when it spins up for loading it scratches perfect circles into the disc.
SOURCE: scratching discs
u need to send ure xbox back to microsoft because the laser will be damaged and carry on scratching games thank u
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