Hi there, Im having problems with my camcorder model GZ-MG20EK I can record sound, but not picture on both film and Camera modes. The monitor works fine and I can access menus......please help !

Make sure you have an SD card, 2GB or smaller. This camera will not work with higher-capacity SDHC cards.

I'm afraid that this is a fault. Your ccd, the image sensor, is either not working or has become disconnected. Everything else seems to be working, but the camera is blind.

Hopefully you can get this fixed under warranty. Otherwise it may be too expensive to be worthwhile.

This is usually caused by a failed component in the power circuit within the camera and can be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be repaired qualified service technician.

It's definitely an internal problem in your camera and it sounds like you don't have any warranty after 5 years. I don't have a step-by-step help guide for you since I don't know about this camcorder but in my opinion, if the camcorder is really that good, it's worth the repairs. Though HD camcorders are getting cheaper these days...

The cheepo's at JVC will sell it to you for $30,support isn't free either.

KEEP UR HAND CLOSE TO THE LENSES, FACE DETECTION IS ACTIVATED OR U RA MAKING PICTURES OR VIDEOS IN THE NIGHT. TRY WHERE THERE IS LIGHT

Hi, All sorted. I purchased a head cleaner and played it for 10 seconds. The camera now works as good a s new. Hope this will help others with a similar problem. John

Sounds like it is time for a new camera.

since you didn't turn on the sound during the coverage there is no way you can have sound because you have disable the sound but if you did not reduce the sound totaly that is you can hear sound but not too high i will surgest you take it to studio so they can edit it but you let them know that you turn off the sound when you do the coverage so they will let you know if remedy can be done to it.

USB transfers for both Windows and Macintoshes are covered in the software guide at this link

jvc link

Download and install adobe reader if needed

Right mouse click and save target as for each manual to save in a file.

Read appropriate parts of software guide (36 pages total in the manual you do not need to read them all) covers file downloads.