20 Most Recent JVC Everio GZ-MG20 Camcorder Questions & Answers

USB transfers for both Windows and Macintoshes are covered in the software guide at this link

jvc link

Download and install adobe reader if needed

Right mouse click and save target as for each manual to save in a file.

Read appropriate parts of software guide (36 pages total in the manual you do not need to read them all) covers file downloads.

Make sure you have an SD card, 2GB or smaller. This camera will not work with higher-capacity SDHC cards.

reformat your hard drive. That way it will correct the error or flag it as a bad sector.

sounds like you need to "recover" the hard drive.

Only other option you can try is to reset the camera.

Do a Google/Bing search on the internet for your camera's make and model and it should bring up results for it. Then just look for results that show support for your make and model. You should be able to download everything that was on your CD from one of those sites. Most likely the results should point you to the JVC website. Always use caution when downloading software from any site no truly affiliated with your product.

I had a similar problem - I can get it to work with class 6 only

is your lenscap still on? duh

This is usually caused by a defective CCD image sensor. This will require disassembling the camera and removing the lens assembly to repair and can be done fairly inexpensively. However, it's not really a user serviceable problem and should be repaired qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

You dont need drivers for this camera to connect to a PC. The Everio HDD cameras use their own file format called .MOD which, in the first instance can only be used by the supplied software. The way the cameras connect to computer is via a USB2 connection.

When the camera is connected to a computer the computer will only see an extra hard disk drive or "Removable Disk" just in the same way as it would if you connect a USB memorystick etc. This is the cameras built in hard disk drive and you can copy and paste from that drive to your computer. For the video files you need to look in the folders on your new "Removable Disk" (or "Everio HDD...." if you have the 21/26/36 etc 2006 range) called SD Video. Inside the SD Video folder you are looking for folders starting with "PRG" and depending on how much video you have taken you may have a few (PRG001, PRG002 and so on).

To save time i would highlight the whole PRG folders, right and click on the folders and copy them to a new folder on your PC. Make sure to give the new folder a memorable name and remember where it is.

Then, with the supplied software, if you want to do some video editing you start the hopfully installed Cyberlink PowerDirector. This program will open in the edit mode. You then click on "FILE" at the top of the screen, drag you mouse down to "IMPORT" and drag your mouse slightly to the right to "Media Folder".

You then need to find the new folder you made with the copied "PRG" folders from your camera, select "OPEN" once you have found your folder and it will import the videos from that folder into the PowerDirector program. You can then drag the images to the timeline in that program to playback or edit.

The other program supplied with the Everio cameras is Cyberlink PowerProducer. This program is for burning DVDs of the video files. The principles are the same where once you have set up the type of movie you want to produce (DVD, VideoCD etc) you can then import the .MOD files directly into the program and burn DVD that will play on normal DVD players.

I'm afraid that this is a fault. Your ccd, the image sensor, is either not working or has become disconnected. Everything else seems to be working, but the camera is blind.

Hopefully you can get this fixed under warranty. Otherwise it may be too expensive to be worthwhile.

Yes. The screen can be replaced and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Hi Hally. This is a common cable available at walmart or staples. Just take your camcorder in to the store so the tech. can be sure she is selling you the right one. Joe

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