I have a Nortel T7316E phone system. How do I program the line redirection feature on my phone? We previously had this feature enabled and it worked fine. We recently switched from ATT to Comcast and ever since the switch this feature will not operate. Help please.
If you switched phone companies and the feature stopped working you probably had Call Forward Busy/No Answer from AT&T. If you use the call forwarding in the phone it will use two phone lines for the entire length of the call. Call Comcast and have them add Call Forward Busy/No Answer and tell them the number you would like your calls forwarded to and the ring cycle (the number of rings on no answer).
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