Epson Stylus R380 InkJet Photo Printer Logo
Posted on Feb 27, 2010
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During startup the drive belt slips and gives an error

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  • Expert 250 Answers
  • Posted on Feb 27, 2010
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Open the printer's door and look for the print carriage. It's the platform that moves back and forth over the paper, probably where you put new cartridges. Unplug the printer, and check this belt and its pulleys to see if it's either broken or possibly covered in ink. The drive belt will be black and have gear teeth on it. If you see a metal or plastic ribbon, that's more likely the encoder that let's the printer's computer read the position of the carriage. See if you can nudge the carriage and make it move a little; it may simply be jammed. Check the carriage's moving path and make sure it's not obstructed. Any other problems would probably best be handled by Epson.

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  • Master 1,218 Answers
  • Posted on Oct 04, 2010
Michel Smith
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If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
and then press OK to continue' error message
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

http://www.fixya.com/support/t5005876-epson_stylus

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