Laptop cuts off during operation and when I attempt to log back on it cuts off again.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in.

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Clear the browser history,cache and everything in your browser. In Firefox, go to Tools and then select Clear Recent History, or simple press this keys, ctrl + shift + del in the keyboard. It is the same also with Internet Explorer.