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Posted on Jan 28, 2010
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NEW '' Cooks'' coffee pot quit working after 2 days

I bought a '' Cooks '' brand coffe pot from Kohls. After 2 days it simply quit working. Thinking it was a good brand and was more expensive than the others I expected it to last more than 2 days. I threw away the box and the reciept so the store will not take it back. I guess I have to just cut my losses but I would like everyone to know what a piece of **** this brand is and hopefully you won't find yourself in the same situation. S. Bare from Maryland

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Paul Carew

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  • Cook's Essen... Master 3,808 Answers
  • Posted on Jan 28, 2010
Paul Carew
Cook's Essen... Master
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Joined: Jul 20, 2008
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HI try finding cooks on google and send them the serial number they might exchange it for you

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I have a bunn coffee pot that i purchased at KOHLS The serving pot leaves a mess from dripping everytime i go to . please replace the serving pot. Kohls WILL NOT REPLACE TOLD ME TO CONTACT YOU.

* Most decanters are made of tempered glass and unless cracked it should not leak.
* Make sure the two pots you are using (one to pour one to brew) is the same size. Check by filling one then pour into the other. If they don't match then get a matching one.
* Most overflowing pots are caused by over filling brewing tank. This can be caused by re-pouring additional water into the brew tank. (automatic brewers may have a leaking water valve - call your vendor for service)
* Partial brewing (taking coffee from a brewing pot) and then putting in more water.
* Removing the pot BEFORE it stops dripping. It leaves a puddle of coffee on the warmer plate
*Over filling the water tank. Most times the extra water will spill out the back. But some may overflow into the basket area then the warmer plate.
* Follow the MFR brewing instructions for filling.
* All brewers should stop water drips after brewing. If you get a constant drip AFTER brewing then have the brewer checked or replaced. Call your vendor.
Aloha, ukeboy57

PS: I've noted that you don't mention the brand nor model of the server you got from Kohls so I'm guessing it might be a dispenser or even a bunn dispenser which is different from a decanter as it has a serving spout. You find these at banquet halls where it's dispensed from a small faucet. You can find similar faucets from bunn.com or most restaurant supply stores as it's a very common item. Amazon.com has them too. the part tat leaks is the rubber boot or worn spring. best to buy the whole faucet and keep the old one for parts as needed. amazon link:
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=coffee+dispenser+parts+faucet&rh=i%3Aaps%2Ck%3Acoffee+dispenser+parts+faucet
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Coffe pots don't last

Buy one made in the USA, New or used on eBay. Good luck PS stay away from the China ones.
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