Xerox Phaser 6200N Laser Printer Logo

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Posted on Feb 12, 2008
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Error message "engine firmware" code 72

The error message "engine firmware" code 72 is showing up on the display. I've turned the printer off/on and error message still appears.

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  • Master 2,072 Answers
  • Posted on Feb 13, 2008
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Most likley the problem is a faulty Imaging unit. The chip on the unit has failed. You can try reseating the Imaging Unit and if that doesn't work replace it.

Here are the other listed causes.

Cause:
Corrupted NVRAM Possible Causes are Imaging Unit, Fuser, EEprom Board or PE/MCU Board

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Related Questions:

0helpful
1answer

Why is my magicolor 4650en showing service call c025

Konica Minolta Magicolor 4650EN Error Codes


Code

C025

Display

CONTROLLER ROM

Description

Controller ROM error (Configuration information error)
• Lead error of destination setting file is detected during the printer starting.

Remedy

1 Reboot the main body. 2 Check the PRCB connector for proper connection and correct as necessary. 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again. 4 Change PRCB.
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Error 72

The error message "engine firmware" code 72 is showing up on the display. I've turned the printer off/on and error message still appears.
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I haved an error message on my Brother MFC-665CW--unable to print 51

in my printer brother mfc-7340 when i coping with machine after some time display will show print unable with error code 72 what i will do? plse tell me;
2helpful
1answer

System error e225

Hello 3G,

To resolve the issue Error e225,

Turn the main power switch off and then back on-ICMF 4000 series/D400 Series

or

Update the firmware :

There is a risk that the MF4150 will not operate if power interruption occurs
during the firmware update. Please make sure MF4150 is connected to
reliable AC power source.

1. Save the downloaded file "MF4150_FirmwareUpdateTool_V0xx.exe on local drive. (i.e. desktop)
Computer Requirements for update
- Microsoft Windows 2000 or XP (32bit)
- Equipped with a USB port (either 1.1 or 2.0)
- Free disk space: 100 MB or more
2. Make sure that Processing/Data indicator (Green LED) on the MF4150's operation panel is turned off.
If the light is lit or blinking, wait until all the jobs are finished (i.e., COPY, PRINT, and SCAN), and that the Processing/Data indicator is turned off.
3. Make sure that Error indicator (Red LED) on the operation panel is turned off. If Processing/Data indicator (Green LED) is lit and Error indicator (Red LED) is blinking at the same time, jobs are held in the printer memory due to an error, possible cause is out of toner or paper has run out, or toner cartridge is not installed. Check the LCD for and error message and refer to the documentation that came with the printer to resolve the error.
4. Disconnect Fax line cable from the MF4150 to prevent Fax reception interruption during firmware update.
5. Make sure the USB cable is directly connected to the MF4150 and your computer.
  • Do NOT use a USB hub to connect the cable, as it may lead to a connection error.
  • Make sure the machine is not in the Sleep mode (i.e., [Energy Saver] key on the operation panel is leit). To exit the Sleep mode, press [Energy Saver] and confirm that the Energy Saver light is off.
  • You need to log on as an administrator to perform this update.
  • Make sure that no other applications are running on your computer.
6. If [Found New Hardware Wizard] appears on your PC screen, click [Cancel] to exit the screen.
  • [Found New Hardware Wizard] screen may be displayed multiple times. Cancel anytime you encounter this screen while performing this update.
7. Double-click ?MF4150_FirmwareUpdateTool_V0xx.exe? that you downloaded and saved.
8. Double-click "MF4150_V0xx_FirmwareUST.exe" that is in the newly created folder as a result of uncompressed downloaded file.
9. Confirm that the machine is in the ready status, and then click [Transfer]
  • If the printer is not detected: Check if the printer's power is turned on and the USB cable is properly connected. Then click [Retry] to proceed.
10. The firmware is transferred to the printer.
  • Never turn of the power to the MF4150 while firmware is updating. If power interruption occurs while the firmware is being updated the control board will be damaged and will need to be replaced. The replacement of the control board and labor will not be covered under warranty.
  • If an error occurs while transferring the firmware: Check if USB cable is properly connected. Click [Retry] to proceed.
11. When [Firmware transfer is complete] appears, click [Exit].
The printer starts the update process automatically.
<ERASE FLASH ROM> appears on the printer's display while the existing firmware is being erased.
Then printer's display shows <FIRMWARE UPDATE> while updating the firmware.
When the firmware update is complete, the printer's display shows <FIRMWARE UPDATE OK> <MACHINE POWER OFF/ON>
12. Turn printer's power switch OFF, wait 2 seconds then turn the power switch back ON. Check that there is no error on the printer display. Reconnect removed fax line cable.
0helpful
1answer

Canon imge class mf 4150 e225 eroor?

First:
Try to get the latest firmware at LINK.
Here is how to:
1. Save the downloaded file "MF4150_FirmwareUpdateTool_V0xx.exe on local drive. (i.e. desktop)
Computer Requirements for update
- Microsoft Windows 2000 or XP (32bit)
- Equipped with a USB port (either 1.1 or 2.0)
- Free disk space: 100 MB or more
2. Make sure that Processing/Data indicator (Green LED) on the MF4150's operation panel is turned off.
If the light is lit or blinking, wait until all the jobs are finished (i.e., COPY, PRINT, and SCAN), and that the Processing/Data indicator is turned off.
3. Make sure that Error indicator (Red LED) on the operation panel is turned off. If Processing/Data indicator (Green LED) is lit and Error indicator (Red LED) is blinking at the same time, jobs are held in the printer memory due to an error, possible cause is out of toner or paper has run out, or toner cartridge is not installed. Check the LCD for and error message and refer to the documentation that came with the printer to resolve the error.
4. Disconnect Fax line cable from the MF4150 to prevent Fax reception interruption during firmware update.
5. Make sure the USB cable is directly connected to the MF4150 and your computer.
  • Do NOT use a USB hub to connect the cable, as it may lead to a connection error.
  • Make sure the machine is not in the Sleep mode (i.e., [Energy Saver] key on the operation panel is leit). To exit the Sleep mode, press [Energy Saver] and confirm that the Energy Saver light is off.
  • You need to log on as an administrator to perform this update.
  • Make sure that no other applications are running on your computer.
6. If [Found New Hardware Wizard] appears on your PC screen, click [Cancel] to exit the screen.
  • [Found New Hardware Wizard] screen may be displayed multiple times. Cancel anytime you encounter this screen while performing this update.
7. Double-click ?MF4150_FirmwareUpdateTool_V0xx.exe? that you downloaded and saved.
8. . Double-click "MF4150_V0xx_FirmwareUST.exe" that is in the newly created folder as a result of uncompressed downloaded file.
9. Confirm that the machine is in the ready status, and then click [Transfer]
  • If the printer is not detected: Check if the printer's power is turned on and the USB cable is properly connected. Then click [Retry] to proceed.
10. The firmware is transferred to the printer.
  • Never turn of the power to the MF4150 while firmware is updating. If power interruption occurs while the firmware is being updated the control board will be damaged and will need to be replaced. The replacement of the control board and labor will not be covered under warranty.
  • If an error occurs while transferring the firmware: Check if USB cable is properly connected. Click [Retry] to proceed.
11. When [Firmware transfer is complete] appears, click [Exit].
The printer starts the update process automatically.
<ERASE FLASH ROM> appears on the printer's display while the existing firmware is being erased.
Then printer's display shows <FIRMWARE UPDATE> while updating the firmware.
When the firmware update is complete, the printer's display shows <FIRMWARE UPDATE OK> <MACHINE POWER OFF/ON>
12. Turn printer's power switch OFF, wait 2 seconds then turn the power switch back ON. Check that there is no error on the printer display. Reconnect removed fax line cable.
0helpful
1answer

E02802

Hi, 1) Power off the Printer.
2) Press and hold the INFORMATION + STOP + OK buttons simultaneously, then press the POWER button. Release the buttons when the message "FIRMWARE UPDATE" appears in the display.

If Print Head is replaced without updating firmware, the machine will go into error. In order to bypass this error, CITS (800-423-2366), will ship the L-Printer Service tool CD upon request. This tool will override the error code and allow you to update firmware with the new Print Head.

Regards, polysandy
4helpful
4answers

Our Canon Image Runner 330S shows error message E014....

is there an error code appear on panel display?
if there a error appear try to reset you may press * key,press 2&8 simultaneously, the select copier then select fuction then clear then error then ok then turn off& on

1helpful
3answers

My HP Laserjet 2420dn will not print and is displaying message '49.FF95 service error'. How can I fix this..?

This could be a firmware fault on the main formatter board inside the printer


1. Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware update

1helpful
1answer

Xerox phaser 6200 error message, firmware failure error 72?

if you turn the machine off and turn it back on:
A} error code is gone, problem solved, system just needed to refresh
B} error code returns, pot luck, the engine control board inside of the printer needs to be replaced and coming from me who is a professional and has had to do it twice, please don't call me to do it, it's a pain in the tookus.
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