I have a B130. The touchpad is completely missing from the control panel. i downloaded and installed drivers for it to no avail. I checked BIOS and the touchpad is turned on. I ran the Dell Diagnostics and it reported that it couldn't find a mouse. When I tested the pointing device in the Diags program, it reported an error 3535:011B - Keyboard controller. I don't know exactly what that means, but I suspect that the motherboard circuitry might be screwed up for the touchpad. FWIW - A USB mouse works fine. I would like to repair the touchpad if it is a practical repair. Any help would be appreciated.

Usually all dell system are provided with ALPS touchpad. First check whether ALPS is installed or not from (control panel -> programs). If installed go to (control panel -> mouse) then you will see a tab called "dell touchpad". click on the image, you will see touchpad window settings. There check the checkbox (Display icon in taskbar).
If the ALPS touchpad is not installed please go to dell driver download site and download and install that.

Hi! Welcome to www.fixya.com.
You can try to download the Alps driver in this Link; http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=LAT_PNT_PM_D410&os=WW1&osl=en&catid=&impid=
If nothing happens after reboot: Its definitely a hardware issue. You have to call out fo warrant department your manufacturer so it will be fix.
Hope this resolution fix the problem on your computer. Thanks for contacting Fixya. Bye for now.

Reboot and enter your bios (instructions are on the boot screen), reset your bios to defaults. If you're using a synaptics touchpad, they're a bit finicky and you need to remove your existing software in the control panel and install a fresh copy of it.

It seems you missed some drivers.
Please check COntrol Panel > System > Properties > Device Manager > any Yellow or Red Mark.

try to install the driver for your touchpad from below site.

http://www.getpcmemory.com/drivers/download-acer-aspire-4520-windows-xp-drivers/

Please post your feedback and Vote if the problem resolved as per your satisfaction>

You need to change the screen resolution to at least 10284X768<br /> Go the Control Panel - Display - Settings then change the screen resolution.<br /> If you cannot increase the screen resolution then the video driver wasn't installed or got corrupted.<br /> You can download the drivers from Dell WEB site, the support download page. Make sure you select your model desktop or laptop, better still, type in the Service Tag number, it is printed on the label on the bottom of the laptop and on the back or sides of a desktop. <br /> (If the Service Tag label is missing then go into the BIOS setting and<br /> on one of the BIOS pages, the Service Tag number will be displayed). This will open the page where the specific drivers for your model computer are located. Also make sure you select the Windows XP or Vista version of the drivers for your Windows operating system. Click on this link to download the drivers: - <br /> <span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"><a href="http://support.dell.com/support/downloads/index.aspx?c=us&amp;l=en&amp;s=gen" target="_blank">http://support.dell.com/support/downloads/index.aspx?c=us&amp;l=en&amp;s=gen</a></span><br />

You can try pressing the Fn + F7 key to activate it, if that does not help you can check in the BIOS if the touchpad is disabled.

Thank you for choosing Fixya

Hi,

You can try the steps below and this definately should fix the issue.

Download and install the latest touchpad driver:
Uninstall the touchpad driver:
1. Click the Start button, point to Settings, and then click Control Panel.
2. When the Control Panel window appears, double-click the Add or Remove Programs icon.
3. Locate the software for your keyboard or mouse in the list below.
• Microsoft IntelliPoint software
• Logitech software
• DellTouch software
• Synaptics software
• Alps software
• Set Point software
4. Click to highlight the device name and then click the Remove button.
5. Follow the prompts to uninstall the input device driver/software.
Download and Install the Latest Touchpad Driver Available:
Please follow the link below to install the latest touchpad driver.

http://tinyurl.com/5k9tth

1. Locate “Input device drivers” and click on (+) sign next to it.
2. Select “Touchpad”, click Download Now. You may receive a warning and an option to run or save the file.
3. Click Save.
4. When the Save As window appears, designate a folder (desktop) to save the file that is being downloaded, and then click Save.
5. When the download is complete, go to desktop and locate the same file.
6. Right click on it and run as administrator.
7. Click on allow and follow the simple instructions to update the touchpad driver.
Please do not forget to rate the solution.

Regards,
Musheer.

Hi,
You can try the steps below:
Download and install the latest touchpad driver:
Uninstall the touchpad driver:
1.Click the Start button, point to Settings, and then click Control Panel.
2.When the Control Panel window appears, double-click the Add or Remove Programs icon.
3.Locate the software for your keyboard or mouse in the list below.
• Microsoft IntelliPoint software
• Logitech software
• DellTouch software
• Synaptics software
• Alps software
• Set Point software
4.Click to highlight the device name and then click the Remove button.
5.Follow the prompts to uninstall the input device driver/software.

Download and Install the Latest Touchpad Driver Available:
Please follow the link below to install the latest touchpad driver.
http://tinyurl.com/4o6gq9

1.Locate “Input device drivers” and click on (+) sign next to it.
2.Select “Touchpad”, click Download Now. You may receive a warning and an option to run or save the file.
3.Click Save.
4.When the Save As window appears, designate a folder (desktop) to save the file that is being downloaded, and then click Save.
5.When the download is complete, go to desktop and locate the same file.
6.Right click on it and run as administrator.
7.Click on allow and follow the simple instructions to update the touchpad driver.
Please do not forget to rate the solution.
Regards,
Musheer.

You may have to go into the control panel and in the mouse properties make sure the touchpad has not been disabled.
You may also troubleshoot the touchpad in this same area of the control panel. If none of these solutions helps just go to the "hardware" tab and select "propertys". Under the driver tab select "uninstall" and restart the computer. During the restart the computer will see that there is new hardware and attempt to install the touchpad. You may need your drivers disk for this.

Hi,

You can try the steps below to fix the issue.

Download and install the latest touchpad driver:
Uninstall the touchpad driver:
1. Click the Start button, point to Settings, and then click Control Panel.
2. When the Control Panel window appears, double-click the Add or Remove Programs icon.
3. Locate the software for your keyboard or mouse in the list below.
• Microsoft IntelliPoint software
• Logitech software
• DellTouch software
• Synaptics software
• Alps software
• Set Point software
4. Click to highlight the device name and then click the Remove button.
5. Follow the prompts to uninstall the input device driver/software.
Download and Install the Latest Touchpad Driver Available:
Please follow the link below to install the latest touchpad driver.

http://tinyurl.com/3vlce4

1. Locate “Input device drivers” and click on (+) sign next to it.
2. Select “Touchpad”, click Download Now. You may receive a warning and an option to run or save the file.
3. Click Save.
4. When the Save As window appears, designate a folder (desktop) to save the file that is being downloaded, and then click Save.
5. When the download is complete, go to desktop and locate the same file.
6. Right click on it and run as administrator.
7. Click on allow and follow the simple instructions to update the touchpad driver.

Please do not forget to rate the solution.

Regards,
Musheer.