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Posted on Jan 30, 2008
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Toshiba MW27FPX dropped it!

I dropped the tv face down...everything works, but the color is all green and purple. I tried adjusting it on the menu, but doesn't look anything but awful. Have i busted something? Maybe I'm not adjusting color on menu correctly? Is there something that reverts it to factory setting for picture color and quality?

1 Answer

Vista Electronics

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  • Master 1,694 Answers
  • Posted on Jan 31, 2008
Vista Electronics
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Joined: Sep 24, 2007
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See if you can borrow a TV de-magnetizer (degauss) from a tv shop...if that doesn't purify the color, then the shadow mask inside the picture tube is bad = no repair unless CRT is replaced
and that would cost more than a new TV ! ...................T.

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Related Questions:

1helpful
2answers

My picture is doubled on my toshiba TN50V71 as if there is a shadow behind everything? Please help!

hi, sounds like a convergence issue. try this...
  • Look through your manual. Your manual will always give you the most specific directions for your particular model. Look for an "adjusting convergence" or "set manual convergence" section.

  • Enter the menu on your TV. Use the remote control and bring up the menu.
  • Choose "Convergence." This may be under "Picture Settings," "Function" or "Advanced Options."
  • Select a color. You will have red, green and blue to choose from. Do each one, starting with red.
  • Press "Enter." A crosshair pattern will appear on your screen.
  • Adjust vertically. If there is a horizontal red line visible, press the up or down arrow keys (or channel up or down) to adjust the convergence until the line is superimposed on the horizontal-center line of the white crosshair.
  • Adjust horizontally. If there is a vertical red line visible, press left or right (or volume up or down) to adjust horizontally. Do this until the line is superimposed on the vertical line of the white crosshair.
  • Save settings. It is important to save your settings when you are done, instead of simply exiting the menu.
  • Repeat these steps for all colors.
    good luck!
  • 0helpful
    1answer

    Colors are off on the TV. When I try to adjust the contrast and brightness, etc from the menu, either everything is orange or green or yellow.

    Contrast and brightness won't fix it.You are on the right path though.You need to search around for a color adjustment.You should have numbered scales for all 3 primary colors to adjust.It should also be somewhere under the picture option.Let me know if you need better instructions.Good luck!
    2helpful
    1answer

    Toshiba TP43H60 - Unable to adjust colors left/right

    Have you tried to adjust in the customer menu or in the TECH menu? I can tell you how to get into the tech menu--if it will not adjust there you have a convergence circuit problem and I can tell you what is needed to repair the set.


    SD TECH
    0helpful
    1answer

    Green screen

    Actually this seems to be an issue with your Video board.That's why you can adjust the color.
    0helpful
    2answers

    Have a model 43A10 toshiba tv, has a purple color at very bottom of screen about inch tall. When i go into the menu, looks like writing is not lined up on the lower options of the menu. and partly up...

    you either have a color purity problem or a convergence problem. purity can be effected by electro magnets in power supplys of audio amps and subwoofers too close to the tv

    Convergence is the ability of the red green blue to drop on top of each other. can usally be adjusted via remote control. Please claify and repost.
    0helpful
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    Magenta Color

    Here is something that may help from the toshiba.com website under your model number television. Q. Why are people on my screen green?
    Models: 32HL17, 37HL17, 42HL17, 42HL167, 47HL167, 52HL167, 42HL167, 42LX177, 46LX177, 52LX177, 57LX177
    REF:FAQLCD00107
    If the problem is not the connections, try adjusting the tint on your television. A high tint setting will usually create a green
    image on the screen where as a low tint will create a more red hue. In order to access your television's tint:
    1. Press the “MENU” button on your remote control and use the LEFT or RIGHT arrow keys and select the
    VIDEO menu.
    2. Then use the UP and DOWN arrow keys to highlight PICTURE SETTINGS and press the "ENTER" button on
    your remote.
    3. Next use the UP and DOWN arrow keys to highlight TINT then use the LEFT or RIGHT arrow keys to adjust the
    TINT. If the picture is too green the tint will need to be lowered.
    4. Once you have adjusted the tint to your liking, use the DOWN arrow key to highlight DONE and press ENTER. The toshiba customer service telephone number is : 1-800-631-3811. I hope this helps you with your problem.
    0helpful
    1answer

    My color is off real green you do not see colors like purple and i see blue spots tv hitachi model 61swx10b v1k004865

    Solution:

    Your TV has a convergence problem. Here are some of the most common symptoms.

    Screen looks 3D
    One or more colors can't be adjusted when using the convergence menu.
    Screen is bowed in or warped.

    Here is a quick test....

    Using your original remote go-to the tv settings then goto the convergence or magic focus section.

    Try to adjust the convergence.

    You should be able to move them up, down, left, and right.

    If you can't move them in all directions your convergence chips are bad and should be replaced. This is a common problem.

    Its a fairly easy fix on the Hitachi sets.

    You can get a repair kit that includes all the parts from www.TvRepairKits.com. The kit includes a photo instruction guide, original Sanyo STK chips, convergence resistors, etc.
    Everything you need to fix it yourself.
    0helpful
    1answer

    Color adjustment

    Hello friend,
    First try go to TV mode setting, menu, setup, you should get what you wanted to program the colors, If still doesn't work please contact me by calling # 323-767-6030 and I will go through with you.
    0helpful
    1answer

    Colors are messed up

    the deguasser in your tv may not be working right..or the magnets in the corner of your tv has moved....it can be manually deguassed but a tv shop would have to do it..
    1helpful
    1answer

    My toshiba tn61x81 projection tv

    have you tried the convergence option in the menu? i believe it is under "picture". this allows for nine different sections of the screen to be adjusted when projection images get out of whack.
    Not finding what you are looking for?

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