Printer appears to be locked up

A printer motor error has occurred. This message might also appear if the ETB is missing or incorrectly installed. Ensure that the ETB is installed correctly.
Action

1. Press the green (Select) button to continue.
2. Turn the printer off, and then turn the printer on.
3. If the error message returns, turn the printer off.
4. Perform a cold reset.
   1. Turn the printer on.
   2. Watch the control panel.
   3. When the memory starts counting, press and hold the green (Select) button.
   4. Continue holding the green (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
   5. Release the check button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
   6. Press (Down Arrow) button once. The control panel will display COLD RESET.
   7. Press (Select). The printer will perform a cold reset and then continue its power-on sequence.
5. If this message persists, contact an HP-authorized service or support provider.

Check this page out as well (parts) Error Codes and Support

Sound like the scanner is the issue, is it under warranty? OR the Scanner may be locked, check for the scanner release device unlock it,.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: Reseat the print head iP3000

Reseat the print head

1. Confirm that the printer is powered on.
   
   
2. Open the paper output tray and top cover.
   
   Note: Gently open the paper output tray while holding it.
   
   
3. After confirming that the print head holder has moved to the center, open the inner cover.
   
   
4. Remove all ink tanks
5. .Raise the print head lock lever and remove the print head.Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.Close the inner cover and top cover.Properly installed: Note: Check that each ink tank is installed in the correct position

Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: 2 Reset the printer

Resetting the Printer By resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur. Follow these steps to reset the printer:

1. Turn the printer off with the Power button (if available).
   
   
2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .
   
   
3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).
   
   
4. Turn the printer back on.

This means that print jobs sent to the printer will not print untill the printer is unpaused. This setting is used mainly for maintenance purposes.

To unpause a printer
1.) Left click Start in the bottom left hand corner of the screen
2.) Left click Control Panel
3.) Now, double-click "Devices and Printers" or "Printers and Faxes"
4.) In the Window you will see your printer, double-click your printer
5.) This screen will show you active print jobs, to pause or unpause the printer click File then click "Pause printing"

Hope this helps :)

Please unplug your printer from the power source, wait for 2 minutes, and plug it in again. This usually solves this issue,

Warm Regards,

Selk

A code error 59:

Description A printer motor error has occurred. This message might also appear if the ETB is missing or incorrectly installed. Ensure that the ETB is installed correctly. Action

1. Press the green (Select) button to continue.
2. Turn the printer off, and then turn the printer on.
3. If the error message returns, turn the printer off.
4. Perform a cold reset.
   1. Turn the printer on.
   2. Watch the control panel.
   3. When the memory starts counting, press and hold the green (Select) button.
   4. Continue holding the green (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
   5. Release the check button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
   6. Press (Down Arrow) button once. The control panel will display COLD RESET.
   7. Press (Select). The printer will perform a cold reset and then continue its power-on sequence.
5. If this message persists, contact an HP-authorized service or support provider.

Hi,

Try to unpause the printer by:

1) Go to control panel->printer and faxes.
2) Right Click on the paused printer
3) Select resume printing.

Hi s2009edwards, double check the USB data cable from the printer to the computer. Power off the printer. Than, unplug the data cable connected to the printer & re-connect it. Follow the data cable to the PC & unplug the cable & re-connect it. Power on the printer & wait until its done making noise. Try scanning again. If it fails to complete & you receive the same error message than buy a new printer data USB cable & replace the old one.
http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=76&SRCCODE=WEBGOOCOMP&cm_mmc_o=7BBTkwCjC-p8ByplCjCabTwyKbywgfCjCmH4
If the HP director software is installed (Which it should be).
You can open HP printer software there should be an HP icon down by the clock. Right click on it once & left click open or launch. If you did not install your HP printer software suggest you do so.

Good luck!
Mike