HI,
The best thing to do is to go to the free palm chat service
they offer. I have used this and it worked good for me. Here is a link to the
free chat service. Scroll to the bottom of the page and you will see a Palm
Chat. From there click on the link that says Chat Now and follow the online
prompts. Best wishes...I hope this will help you.
http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html
Testimonial: "I have used this before and it can provide some good info. Unfortunately in my case, a re-install wiped out everything."
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