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Sometimes, after replacing batteries, mouse and keyboard needs to be re-connected. Press and hold the "connect" button on Keyboard for some time and it will be connected.
Try resyncing the mouse, especially if you just replaced the batteries. Press the sync button on the receiver and then the one on the bottom of the mouse.
1. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position. 2. Restart the computer. This can resolve the problem, at least temporarily, so that other troubleshooting steps can be applied. 3. Move the mouse or keyboard closer to the receiver The receiver is the hardware that receives the wireless signals from the keyboard and mouse and communicates the data to the computer. Most receivers connect to a USB port, either directly or by a cable, but a few types of receivers connect to the PS/2 ports. . Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface, close to the mouse and keyboard.
4. Replace the batteries with a fresh set of alkaline batteries and make sure they are correctly installed. If the mouse or keyboard is not working, then replace the batteries, even if the mouse/keyboard software indicate the batteries still have a charge. Remove the battery cover to access the batteries. For keyboards, the battery access cover is found on the underside of the keyboard. When replacing the batteries look for the positive symbol (a plus sign +) imprinted near the battery compartment or battery cover. Make sure the positive end of the battery is oriented to the positive side of the compartment.
5. If you have a USB receiver, unplug the USB receiver, wait 10 seconds, and then insert it into another USB port - preferably into a USB port that is closer to the mouse and keyboard. For example, if the USB receiver was plugged into a USB port on the back of the computer, unplug it and plug it into a front USB port. 6. Resync the wireless keyboard and mouse connections.
Resync the keyboard and mouse connections for receivers with a connect button . Resynchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers. NOTE: The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.
Try taking the batteries out of the mouse and let the receiver find the keyboard first, then once the keyboard is found put batteries back in mouse and let the receiver find the mouse.
There should be reset / resync instructions on back side of wireless keyboard. Basically, press reset button on keyboard, then press reset button on mouse. this should resyncronize both to PC.
I got a used MX3200, got the mouse working right off, but no keyboard. This solved my problem: with the wireless mouse working took out the keyboard batteries, pressed connect button on the receiver, replaced the keyboard batteries, pressed connect button on the keyboard. Voila!
The receiver is plugged into a USB port and doesn't use batteries. The keyboard and mouse use batteries and they need to be replaced ever so ofter. to do so, follow thes instructions.
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Are your batteries in the Keyboard and mouse good?
Press the Receiver button (and the lights will start flashing, then if its the
Keyboard isn't working, press the small RESET/CONNECT button on the back
of the board to connect.
If the MOUSE isn't working, do the same except push the small RESET?CONNECT button on the
back of the mouse to connect. Then they should work properly. Hope
this helps. Bud
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Press the Receiver button (and the lights will start
flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the
receiver.
If the MOUSE isn’t working, push the small RESET/CONNECT button
on the back of the mouse to connect to the receiver. Then they
should work okay.
Hope this helps. Bud
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