Hi my copy is bizhub 350 and have a problem in printing. when i send a file to print in the copy screen only for a one secound apear a job list and this job automaticly deleting. please help me

Cant delete the print job? Billing is still in the computer? Print job mite be bigger than the copiers print controller can handle

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Check the error code again.

1. bizhub 350

I have seen a corrupt print driver cause this many times test all workstations for printing then once you find the workstation that locks up the machine delete that driver and reinstall.

When you ask to print the page are you asking for more the one copy? If you are there is a collate check button next to the requested sets box, in the print dialog box. Make sure its not check. Collating the print means your PC sends a copy of the file for each requested copy. IE: you print one page and ask for six copies, your PC sends the file six times, one copy of the file for each print requested.

Also because your printing from a windows application IE: Excel you should be using the PCL print driver as apposed to a PostScript print driver. The time it takes to convert the file into PostScript for the printer to process it is time consuming.

Secured print jobs only stay in the printer until they are printed. If you want to keep a document in the copier, you have to use the bulletin board system under the scanner section of the copier.

Sounds like the controller has crashed.

If you have a Fiery, reboot it and see what happens.

If that does not help you better call a Technician as it may need to be reloaded.

I, could you give me your e-mail adress so i can send you the user manuel for security....

Make sure ti that you have a hard disk in your copier ???

Thank you!

If you have never been able to print check to see if you have the Image Control chip installed. Sometimes these were sold seperately.

Is it only with PDF files? Check to see that the latest firmware is inatlled on the copier.