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All solutions point to having to contact the drive manufacturer or laptop manufacturer. There is good explanation in the Tom's Hardware thread at the end, about a 'master password' ...
If your hard drive is locked you're out of luck. I'm not calling you a thief, but 99% of the time when you encounter a computer that has a password on the hard drive and the person in possession of the computer does not know the password, the computer is stolen. Hard Drive passwords are put on to keep thieves from getting to sensitive data.
You'll need to enter the BIOS and disable the hard drive password. If you can't do that for any reason, you'll either need to open it up and find the BIOS reset/clear jumper or send it to a technician, Acer or otherwise.. Just not Geeksquad. I wouldn't let them wipe my nose...
my mom has totally forgotten the password on the acer3680-2682 that i bought her three x-mas ago since she only used it three to five times. How do i go about recovering it or resetting it?
This is a password setting that's been applied to this hard drive. It cannot be bypased as far as I have known. Maybe a hacker could get around it but it was designed not to allow this to happen. If you don't have the password you'll have to reformat the drive reinstall the operating system.
Generally you can remove passwords by removing something called the CMOS battery. This battery retains the configuration of the computer when the AC power and main battery aren't present or working.
The battery is generally located in the RAM expansion bay. Locate the battery and remove it. let the laptop sit without ANY power connections for at least 30 minutes. When 30 minutes or more has passed, replace the battery and connect power. Boot the laptop and press F2 to enter the BIOS setup. Generally no configuration is necessary on laptops so just save and exit.
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