I need the cylindrical gear shaft that goes in the mixer part so you can use the attachments (like the dough hooks and whisks). Mine broke tonight and I've been searching like mad for a replacement. Can anyone help?
I just talked with Blendtec about this issue, since I had the same problem. I asked if there was a stronger drive shaft since my previous Kitchen Champ model had a different, sturdier drive shaft that lasted about ten years.
The company representative explained that the new drive shaft is designed to break, but that's to save the motor. If the stress on the drive shaft could damage or cause excessive wear to the motor, the drive shaft breaks instead.
She also recommended using just enough flour so that the bread dough pulls away from the sides of the bowl. The reason most drive shafts experience too much stress is due to too much flour in the recipe.
To replace the drive shaft, go to http://www.blendtec.com/Parts.aspx or call Blendtec at 1-800-Blendtec
The only part that will work for the Kitchen Champ is the Drive Shaft (Champ). Apparently, the German drive shaft -- which looks like the one from my old Kitchen Champ -- is not interchangeable.
Since this is my second Kitchen Champ and my previous one lasted over ten years, I'm delighted to understand what went wrong. I'm hopeful that using less flour will prevent another problem. And, I'm very pleased with how helpful Blendtec was, explaining this to me.
You can find parts at Blendtec ~ Parts
http://www.blendtec.com/products.aspx?catagory=2
Blendtec is a division of K-Tec and they are now the main contact for these products. They have the Drive Shafts for the "German", "Elite", "Champ", and "German to Champ upgrade". I'm not sure what that last means but maybe it'll be a shaft that doesn't break off on a regular basis. At one point, they sent us a metal shaft for our Kitchenetics unit but it wasn't all that compatible. (I think it might have ruined the unit but I can't remember and we can't check it out without ordering another shaft.) You can't contact them by email (their online form won't accept an email address with @ and it won't accept one without it).
The part you see is called the planetary, it has two shafts, the long one is called the center shaft and if it is falling off you need a new planetary, the second shaft (shorter) is called the agitator shaft (the beater attaches to it, if this is the culprit then1 you are not attaching the beater correctly2 the locking pin that the beater attaches to to hold it in place is missing3 you have way too much "gunk" build up on the agitator shaft and the beater is not attaching correctly4 if the beater falls into the bowl with the agitator shaft still attached you have three additional problems a) the snap ring a top the agitator shaft has broken off or come off which in turn means that6,181 views
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Mine keeps breaking also. This is the third one I have had to purchase. I think the replacements are not as quality as the original one that came with the machine.
So mine just broke last nite too. Lame. It's an older model, but I think the design is the same. "Guest", you said you bought other parts...where did you get them?
Thanks for the help!!!
My gear shaft broke as well, snapped off while mixing dough and I can't find parts anywhere online. Love to find a solution to use the machine again.
someone help mine broke too today, and i love my machine. where do i get that plastic gear shaft?
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