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My HP PhotoSmart 7350 was printing properly yesterday and this morning it had trouble but we changed the ink cartridges. After changing it printed. This afternoon, with no one printing in between, the printer does not print properly. On the Word files, it will print the headline. On the pdf files it prints almost no text. On the Excel files, it will print the boxes, but will not fill in the numbers. The print preview shows what should be printed. If I copy the material to WordPad, nothing is printed. The hp 7350 troubleshooting program ran out of ideas and said that it couldn't help me.
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Hi Rick , did the cartridges alline after you put them in ? I know the test was ok , so lets go into your printer software and check under settings to see if the printer needs to be told it has new cartridges , write me back and let me know if this works , if not , i will readvise ..........................Good luck Roy
1) Make sure your ink levels are good. Are you using original HP ink? Do not use refills.
2) Use a higher resolution when you go to print. (Click on Preferences to change the resolution. Look for Print Quality and select a minimum of 1200 DPI.)
Your printhead is either clogged or not working. There should be a self cleaning program built in to the printer. Run this 4 or 5 times. If the unit still doesn't print you can either clean it yourself with Q-tips and isopropyl alcohol, or take it to your local HP printer repair center. If you printer is still under warranty I would advised having them check it.
Check the print properties and verify the black ink cartridge still has ink in it.
Otherwise, you may have a bad ink cartridge. If the cartridge has not been used for a while, the ink gums up the nozzle. You can try cleaning the ink cartridge and slot with alcohol. However, new color and black cartridges may be the best solution.
I just had the same problem...and this is what I did to get it working...
Turn off your printer. Open the top. Push the cartridge thingie off to the side (if possible) and then take QTips and cleaned the silver bar the
cartridge moves on. Got a lot of ink off of it. Should run after that.
Well, go to your local Ink Link franchise and ask them to clean the print heads on your cartridges, that should solve your problem. They should have the proper tools for that and you won't be wasting any more ink on software cleaning.
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