Receipt won't print after paper change (and it IS thermal...)

replace thermal head

Thermal Paper was fed upside down, I think.

Repost in correct area

I got mine to work by changing the port from USB001 to USB002 prints great now, there is problems with installing on windows 8, you have to disable driver verification or the driver won't install.

Good printer don't give up on it.

There are various responses regarding the operation of the printer on the Omni. Use the following to guide you through resolving this problem. Terminal Response Probable Cause Action Taken No Receipt
Prints Terminal is out of paper. Load paper and/or verify that the paper is installed correctly. Motor on printer is defective. Have terminal serviced. For Vx-6xx terminals only, insufficient charge remaining in the battery to complete the print operation. Check battery status and recharge if neccessary. Receipt Feeds,
But Nothing Is
Printed On It Not using thermal paper. Ensure thermal paper is being used. Thermal paper loaded upside down. Ensure thermal paper is being fed from underneath the roll, as it will only print on one side of the paper.

Receipt Feeds,
But Nothing Is
Printed On It Not using thermal paper. Ensure thermal paper is being used. Thermal paper loaded upside down. Ensure thermal paper is being fed from underneath the roll, as it will only print on one side of the paper.

Make sure you use thermal paper and no other kind.

Our Star TSP700II leaves about 1/4 inch of unused paper on the roll when the error light comes on and the printer stops printing. Is there any way we can make an adjustment so that we're not wasting so much paper?

This sounds like its a problem with your EPOS software rather than the printer - contact your EPOS provider.

It'll be the BAUD rate, try changing it in the till software to 9600 or 128200