Hi, I bought a Hitachi DMP850N 8GB MP3 player around 2 months ago. The problem I have is when I switch it on. It can take up to an hour for the music to come on. When I switch it on I get the message 'MP3 Library is building up Please wait for a moment' it normally hangs at this point, although vey rarely it does come on right away. I'd aprecciate any assistance with this issue, Regards, Paul Williams

SOURCE: Freezing

Same here. Our is stuck on "voice record" mode.

Does anyone have the number for Sansa Customer Service?


Off to google ...

SOURCE: power swtich off in transcend t.sonic 610 mp3 player

Install the firmware update that comes with the player. The solution is as simple as that. I had the same problem - the player was switchin off on its own. I installed the firmware update and it works like a charm. :)

SOURCE: iriver mp3 player

One more solution, if the ones above do not work for you: (1) Open the x20 (internal drive: click) in Windows Explorer, (2) Save all of your music into folders (playlists) create in MyMusic (under MyDocuments), (3) highlight all of the folders you created (use the control key), (4) drag all of the folders onto the x20 into the internal drive of x20, (5) Find and play the folders under 'Browse" on the x20.

You have playlists. You just have to 'Browse' the x20 to find them--not 'Playlists'.

SOURCE: MP3 Insignia is Frozen

yeah, if you hold the power button for about 15 seconds it should work. I just had the same problem as you guys and it fixed it.

ThaMp3Doctor

• 8597 Answers
• Posted on Mar 25, 2009

SOURCE: album art does not transfer with music on my sandisk mp3 player

Go to the sytem Settings menu and go to this option:
Display Art in Lists
Enabling this feature displays a small image of the song album cover, audiobook
cover, and photos when scrolling through list of these items.
1. Scroll down to Display Art in Lists and select it.
2. Use thumbwheel to switch between On (enable) and Off (disable).

If changing this option to enable fials to resolve the issue, the solution is a bit painful: You will have to manually add the artwork to each single song within an album in Windows Media Player 11, delete the song that is missing the artwork off your sansa, and re-add the songs again after you are done manually ediitng the artwork.

Manually add album art (WMP 11)
1. Run WMP.
2. Click Library on the top bar.
3. Select and right-click the file(s) you wish to update and select Advanced Tag Editor.
4. Click the Picture tab, then click Add.
5. Navigate to the image you wish to use for album art then click Open.
6. Click Apply then OK.