Model # WZF79R20DW00. Which snowflake is supposed to make it colder?

It is supposed to! If it didn't it would just get colder and colder. The switching is done by the thermostat to maintain the temperature you set it at.

Evaporator fan may not be working? Check and see if it is turning or jammed up.

If it is in a warm garage or the sun is shining on it through the window its going to run a lot. Try putting a thermometer inside and see what temperature is. Leave it in for an hour or so. It shouldn't be below 0 degrees F unless you have some high quality ice cream in there that needs a colder temperature. Slowly turn the temperature up one number increment every couple of days until you reach 0. Hope this helps and good luck.

Higher is colder. Leave the freezer control on mid-range.

igloo is cold snowflake is warmer.

same as they do on the other model freezer.

the higher the number the colder the temperature, in most cases anyway.

Hi, some thermostat control knobs and directions to make it colder are different. Here is the best way to find out which way to turn it to make it colder. Make sure you hear it running. Take the control knob and listen carefully while you start to turn it in one direction first. Turn it until you hear the unit shut off. If you turn it all the way to the left and it keeps running, turn it all the way to the right until it stops running. Once you know which way it stops running when you turn it, this will tell you that you need to turn it until it comes back on again and runs. This will be the way it turns to get the temperature to get to a colder setting. When you are doing this, do it very slow and give it about 3 minutes in between each time you start to turn it the other way. On mine it has numbers on it. The higher the number lets say from 1 to 8, the colder it gets, but some are the lower the number the colder it gets. So, you want it to shut off, so wait until you hear it running before you turn the knob. You can open the doors and it will make it come on faster. So when it goes off when you turn the control knob, you will no to turn it the other way for it to come on and it will get colder the more you turn it in that direction. Very easy. PS If it doesn't get colder when you find out which way it goes, you may have a bad thermostat. Please let me know. You can put a thermometer inside to watch the temperature
Good Luck,
Shastalaker7

Not real sure just what you are saying as to what pan? The copper pipes that go to the evap plates where the ice is made are supposed to frost over. They get colder than dew point of the air so this is normal. But all the pipes should frost. Does the unit shut down and give any type of beeping noises? This would be the control giving you a trouble code. You may have a water valve leaking. Turn unit off and see if water continues to run. All water should stop within a few seconds. Let me know what you find. Please verify model and serial numbers.

The higher the number, the colder.