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when problem occur while cam is operating, the self-diagnosis function starts working, and may display the service mode display code. in your case, C:31:40, pertains to a part of the cam tape compartment mechanism called the drum that doesn't start up. issues could prevent you from recording, playing back tapes, rewinding or fas forwarding. t/s steps are: try diff tapes esp. w/prev recordings, reset cam (press reset button while cam is on, located just below the menu button, in the panel where the lcd screen goes to), power reset (remove batt and ac adapter and leave cam w/ any power source for at least a minute). if issue persists, unit will require repair. hope this helps.tnx:)
for tape loading issues,do a power reset procedure. make sure ac adapter is not connected.set cam to off position.remove the battery and leave the camera without power for at least a minute.use the ac adapter and turn cam on.see if this resolves it.if not...service is required.
Try another tape in camcorder to make sure that camcorder is OK. If same problem comes with another tape, check any error sign blinks in camcorder LCD? Usually this kind of problem happens when Dew sensor activated. Remove battery/ power source from camcorder for 30-40 minutes, reattach battery / power source with camcorder and try. Let me know model and brand of your camcorder for more research. Thanks.
It is Dew problem as camcorder sensed some humidity inside. Remove batter/ power source from camcorder and leave camcorder for 1 hour, attach batter again, turn on camcorder and check.
You need to purchase a IEEE/1394 firewire. They run around $40-$55 for a 5 foot wire. The 1394 end goes into the computer and the other end goes to your AV/out port on the cam.
If you plug it into the LANC input on your camcorder it will prevent the camera from going into standby mode (assuming you have a camcorder with a Control-L jack).
you will have to go to sony's website to download-if you use xp or vista try plugging in cam with firewire cable-not usb-and see if computer recognizes cam and then use windows movie maker to edit or open movie maker and then hook up cam-
Along with supplying power many camcorder batteries exchange data with the camcorder. If this data is not read by the camcorder it will power up but give you a power error message.
Quite often the problem is caused by a foreign material on the contacts. Try cleaning the contacts on the battery and the camcorder with alcohol and a Q tip.
Another possibility is you have a defective new battery.
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