At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
It's PROBABLY your impeller that's clogged. Hair & Debris can keep it from spinning, and then you won't have the suction to stick to the walls, or it'll stop all together. I have a dolphin s300, and my impeller motor was seized up. If you can't spin your impeller by hand, it's all clear in there, you have the same problem.
I ended up needing a $450 Motor Assembly, sometimes called a motor controller. The only bad part was the impeller motor inside. I ended up opening the impeller motor, which was pretty easy, and replacing the bad internal ball bearing. Was able to buy that on amazon cheap! Here's how I fixed it! https://www.youtube.com/watch?v=gY3ylcD4JFg
Good Luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
A common problem, especially with 'newer' Maytronics Dolphin brand pool cleaners is that you put the unit in the pool, or even try to turn it on after a cleaning cycle while it is still in the pool, and to that point it has worked fine. You turn the power supply on and nothing happens. You turn it off and back on and still nothing. You leave it, even over night, same thing. What do you do?
While I cannot tell you why it does this (we have a theory but can not confirm it) what usually works is to follow these steps...
1) Unplug everything. Unplug the power supply from the outlet and the Dolphin from the power supply.
2) Let the whole thing sit a couple of minutes (we want to allow any capacitors to discharge).
3) Be sure the Dolphin is out of the water and sitting upside-down on a level surface (Tracks pointing skyward).
4) Reconnect the Dolphin to the power supply and the power supply to the outlet.
5) With the Dolphin still out of the water, perform a self-test. Simply turn on the Dolphin. Within about 15 seconds it should begin to move. The tracks will spin in both directions with and without the impeller motor running at the same time. It is not unusual for the tracks to rotate at different speeds during this test. The test will last for 30 - 45 seconds or so. If it goes on indefinitely, turn it off and contact us for further direction.
6) Assuming the unit has now worked to this point, you should be able to put it back in the water and it will return to normal operation from this point on.
If it still won't run; it runs a few moments and quits the self-test; or runs continuously, contact us thru the Dolphin service form along the bottom of our home page at www.arrowpools.net.
For troubleshooting assistance and a referal to a regional warranty service center (if needed) please contact Maytronics directly at www.maytronicsus.com or 1-888-DOLPHIN.
It sounds like you might have a problem with the impeller or drive shaft, which are both common problems with these pool cleaners. Clean around your impeller and your wheels, axles, etc. If these do not cure your problem, it is probably an issue with your electrical system.
For warranty and non-warranty repair service contact us using the dolphin service form at www.arrowpools.net or you can try the manufacturer at www.maytronicsus.com.
It can be in the power supply or the motor pack. You can contact us using the dolphin service form at www.arrowpools.net or try the manufacturer at www.maytronicsus.com.
×