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Gary Lightfoot Posted on Apr 22, 2019
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Turntable stopped in middle of time-everything stopped-no heat-won't restart-only thing that works is the clock. Turntable will now only turn 1/4 turn each way then stop.

This is a GE Advantium convection/mircowave oven PSB9120SF1ss

1 Answer

john h

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  • In Master 29,494 Answers
  • Posted on Apr 07, 2020
john h
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Motor or circuit board failure

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Oct 19, 2008

SOURCE: Samsung MU3250W Shut down

It could have been steam or humidity.

If this is an over the range model, be sure you always use the hood vent exhaust fan when you're cooking on the stove top.

Whether it's a counter top or over the range top, always be aware that the cooling fan is running when it's cooking.

When in doubt feel for air flow through the vents.

Good luck.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Feb 15, 2009

SOURCE: GE spacemaker Microwave-Model # JVM1441WD003 no heat -clock ok

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 623 Answers
  • Posted on Jun 05, 2009

SOURCE: food not heated in mocrowave

I'd say the actual microwave generator has gone bad.

Anonymous

  • 14 Answers
  • Posted on Sep 10, 2009

SOURCE: Makes loud noise and doesnt heat.

Most likely the magnetron is bad. I'm guessing a household model. Unplug unit and unplug the connection at the magnetron and run again. The noise will likely be gone. If you do replace the magnetron, replace the diode that goes with it.

Anonymous

  • 43501 Answers
  • Posted on Feb 22, 2011

SOURCE: Everything works (clock, timer, inside

Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic
Microwave Oven Troubleshooting Tips

heatman101


,./././././././././././

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Related Questions:

1helpful
1answer

My microwave is not heating food although everything else seems to be working. What do you think is wrong? Would this be a costly repair?

Sounds like the magnetron tube has burned out so you don't get power. It's the heart of the microwave. Time to shop for another, not worth repairing.
0helpful
2answers

Phillips microwave oven vt255/bl tuntable does not rotate

HELLO.

The turntable is the unit in the center of a microwave that you set your food on. It rotates during the microwave cycle, making sure all parts of a dish are properly heated. These are typically made of either hard glass or microwave-safe plastic.

Your microwave turntable may not turn due to one of these problems explain below



(1)If your turntable is removable (as many are for cleaning purposes), it may have come loose from this turning mechanism.place the turntable properl on the turning mechanism.



(2)If your turntable was previously working and now does not any longer, check the settings on your microwave's LCD display to make sure you haven't accidentally turned off the turntable.


Most microwaves have different settings that the user can select with the press of a button, like a "Defrost" setting or a "Popcorn" setting. Certain microwaves may stop the turntable from turning during certain pre-programmed selection modes. Stop your microwave and don't use a pre-programmed mode. Instead, just specify the time using the number pads and start your microwave to see if your turntable begins to rotate again.



(3)The rotating mechanism on the inside of your microwave that rotates the turntable is actually connected to a small motor on the inside of your microwave's case. If this motor burns out or stops working, the mechanism will stop turning. This is something that needs to be replace.

FOLLOW THESE STEPS TO REPLACE THE FAULTY MOTOR.

THINGS NEEDED.

* screwdrivers

* replacement motor

* specific microwave information and part number


1 Open the microwave door, and carefully remove the turntable tray. Also, remove the frame that the turntable is positioned on. Both the turntable and the frame are not secured in the oven, so removing them is a quick process.

2 Remove the bottom panel of the microwave. The Microwave Wizard website explains that the number of screws securing the panel varies depending on the manufacturer and specific microwave. Once the bottom panel is loosened, disconnect its wiring harness in order to completely remove the panel.

3 Locate the turntable motor. The Microwave Wizard website explains that the motor compartment should be positioned below the center of the microwave. Unscrew the motor, disconnect the wires, and remove it from the microwave.

4 Determine the specific part number for the turntable motor so that a correct replacement can be purchased or ordered. Position the new motor into the shaft in the bottom of the microwave. Screw the motor securely into place.

5 Test the microwave to make sure that the turntable motor is operating correctly. The Microwave Wizard website explains that the motor can make noises if it was not positioned evenly in the shaft. Reconnect all of the wires that were detached when removing the old motor.

6 Reinsthall the microwave's bottom panel parts, and secure all of the screws in place. Reposition the turntable frame in the bottom of the microwave and place the turntable on top of it. Test the microwave in order to make sure that everything is working correctly.

Thanks.
2helpful
2answers

Microwave lights, clock, and everything works except when you press start, it just counts down like its cooking, but the microwave is actually not on. No hum as usual or plate rotating. It just counts...

Hi, one of the most common reasons why the turntable won't rotate is that the microwave isn't clean. The turntable guide and carousel can get sticky, preventing the turntable from properly moving. If you have built-on food particles or liquids, fill a bowl with 2 or 3 cups of water and 1 tsp. of liquid detergent and lemon. Run the microwave for about 3 minutes. Clean the microwave with a cloth, including the base of the turntable, guide, carousel grooves and microwave base. Your microwave turntable won't rotate if the grooves on the base of the turntable do not sit right on the carousel. Also, check the position of the turntable guide. Place the guide directly under the turntable. Remove the turntable, and then reposition it into the carousel grooves.
Motor The carousel motor is located beneath the base plate of the microwave. If the carousel isn't turning at all, check the motor. Disconnect the microwave from the power source, and remove the turntable, guide and base plate. Try turning the motor to see if it's just stuck. If it doesn't turn freely after a few seconds, examine the motor to see if it's burned out or corroded. Use an ohmmeter to see if the motor has continuity. If not, you must replace the motor.
Bushings The drive bushings are plastic components that sit underneath the cooking plate. Remove the plate, and examine the bushings. Use a magnifying glass if necessary to see if any debris is caught in the plastic. Clean the bushings, and reinsert the plate. Turn the microwave on to see if it rotates. If the bushings are extremely worn or if some of the plastic is broken off, you need to replace it, which is a complicated repair for consumers. Contact a service technician for assistance.
0helpful
1answer

We have GE JVM1650 spacemaker microwave. At first it would run for 3-5 seconds and turn off. More recently it stopped heating in the middle of the alotted time. Everything works fine, no keypad...

It's a bad magnetron.

See
this FixYa solution even if your full model number is different.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

Everything works (clock, timer, inside light etc.) but not the fan, turntable and will not heat. It stopped while heating lasagne.

Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic
Microwave Oven Troubleshooting Tips

heatman101


,./././././././././././

0helpful
1answer

Myemerson microwave stopped heating in the middle of it's time, will not heat, plate does not turn, timer works, as does clock,everything else works but the heating and turntable

The trouble is most likely due to a door switch fault. There are switches operated by the door latch to make sure the door is closed, and they can go out of adjustment or fail. Replacing or adjusting the switch is not a difficult repair, but any microwave repairs should be left to a professional. There are potentially lethal voltages under the cover, and the danger of microwave leakage if the repairs aren't done correctly. If you want to keep this oven, get a repair estimate from a shop. Or consider replacing the oven if it's a basic counter-top model. They are usually under $50, and a repair will probably cost nearly that.

Hope this helps. Thanks for using Fixya!
5helpful
1answer

Won't heat and turntable doesn't turn

In all likelihood the mangnetron has failed, or perhaps even something in the Power Supply. or a fault that is shutting the system mangnetron down, for safety reasons You need to have it serviced by a reputable service centre/man. Ensure you get a firm "Quote" before proceeding, and remember these days the cost of repair can equal or exceed the price of a new one.
0helpful
1answer

Have GE JVM2050 over the range microwave, which stopped heating food and water since this morning. All other functions including light, key pad, clock, turntable work normal. The magnetron sound also

if everything works except the heating, it is most likely the mag tube is on its way out.........that is the most common reason for it not too cook.......since the microwave is a GE and it is 3.5 years old, i would say you are better off buying a new microwave, the mag tube starts at around $70.00 and up + the labor it costs too have a service person put it in........around another $60.00
0helpful
1answer

GE microwave oven

Does the turntable rotate? If everything but this works (except no heat), you probably have a bad door switch. Here's a discussion of what's involved in replacing it: http://www.fixya.com/support/t267796-kenmore_microwave_hood_combination_over

If the turntable does rotate, I'd suspect a more significant failure, such as the transformer, capacitor, or magnetron. If it's any of these, it's time to replace the unit.
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