In Microwave Ovens - Recent Questions, Troubleshooting & Support

If your stoneware pitcher is labeled as safe for microwave, oven and dishwasher, it should be safe for making tea.

In Microwave... | Answered on Feb 11, 2019

If you have a recipe for a microwave pizza, yes.

In Microwave... | Answered on Feb 10, 2019

check with mfg's website without the base attached we can not guess what type it was

In Microwave... | Answered on Feb 07, 2019

Hi there, I do not believe there are any rules to this, it will not hurt to leave them in this would be better. If the instructions did not instruct you to remove them before preforming the steps then don't.. good luck

In Microwave... | Answered on Jan 31, 2019

Chances are at that age the magnetron has gone the way of the ghost (the high voltage microwave maker inside). This part cannot be serviced, sorry.

In Microwave... | Answered on Jan 17, 2019

Your question is not particularly clear. Are you referring to the revolving glass base in your microwave oven?

If so, the answer is yes. But why would you wish to, and what do you wish to cook on it?

If, for example, you want to cook a little bacon, then at least wrap the bacon in paper towel to absorb the grease. Personally, I use either specially-made microwave oven cookware or Pyrex glass dishes and jugs, say to cook custard or scrambled eggs.

In Microwave... | Answered on Jan 16, 2019

It is your oven, you can do with anything you choose. I would leave the door closed as per the instructions. However you decide. I doubt that is a typo. You can leave it open and see how hot your kitchen gets, or leave it closed and contain the heat.

In Microwave... | Answered on Jan 14, 2019

Yes it is. Try this to remove the smell. Slice a lemon into thin slices. Put them in a glass bowl with a pint of water, microwave until it boils. Leave it 30 minutes and then wash out the inside with baking soda and water.

In Microwave... | Answered on Jan 09, 2019

You can try it but I doubt the results would be good. A microwave oven can cook many foods quite satisfactorily but left many dishes looking anaemic and unappetising which led to the introduction of in-microwave gadgets such as browning dishes which would react with the microwave energy and become hot enough to sear meat. Adding a grill facility to a microwave means those gadgets are no longer needed and food can appear more appetising by being seared or browned on the top surface while the rest of the food is cooked by the microwave. When using the grill facility it is necessary to raise the food on a microwave approved trivet - a small lightweight wire construction so it doesn't interfere with the microwave energy and is hardly suitable for balancing a baking tray on.

In Microwave... | Answered on Jan 06, 2019

A microwave in standby mode should not crackle. There might be a slight humming sound from a transformer, but that should be all the noise it makes. You could have a transformer or control panel component that is failing.

If you need further help, I’m available over the phone at

In Microwave... | Answered on Jan 03, 2019

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