Try resyncing the remote to the fan reciever.
Turn off power to the fan using the wall switch or circuit breaker and within 30 seconds of turning it back on, hold down the fan off button on thr remote for 10 seconds. This will reset it.
Try replacing battery in remote.
SOURCE: Installing ceiling fan with two switches AND a remote
in your ceiling box should be three wires. a red goes to the three way switches, a black goes to the hot and the white is the neutral. the fan wires are black, blue and white. since you have a remote, connect the [fan] blue & black together with the [line] black. connect all white wires together. the remote will now ramp up your lights from off to full on and the fan remote will let you choose lo med high and off. just tape up the red wire in the box.
SOURCE: Ceiling fan only running at highest speed
First, change the battery. Second, turn off the power to the fan at the wall switch, if still installed. If this doesn't fix it, it is probably dead. Bring it back to Home Depot. There may be a product bulletin.
SOURCE: Two ceiling fans, both remotes control the same fan
One of the dip switches is located under the globe, near the ceiling.
The other dip switch is located in the remote control. You have to take the battery out and look in the space where the battery is, usually towards the top of the remote.
On mine, there are four settings, the dip switches have to be in the same position, on both your remote and the fan unit, for them to work. You might have to reset them if you do not want both fans to work from one remote. Maybe one fan and remote have the first switch up and the other three down, that would let them both connect. The other may have the first one down and the others up, then it would only work from the remote that is set the same way.
Usually you can reset them by using the point of a pencil to move each dip switch setting.
SOURCE: Lost Instructions for Hampton Bay remote control 838956
Go to www.kingoffans.com and follow the site. They are the makers of Hampton Bay.
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The fan turns on by itself. So does the lamp. Even if there are no batteries in the remote.
There are no other fan/remote combos of similar make/model? If yes, remove battery(s) from those as well.
Try removing power at fan for a minute or two (wall switch or circuit breaker) and see if that clears the condition. If not, then likely receiver in fan is failing.
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