Since you declined to specify the model of your Uniden DECT 6.0 phone, I can only direct you to select it from the list beginning here to download a copy of the manual.
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http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/D1760om.pdf
1. With the phone in standby, press and hold # on any handset. The phone prompts you to select the number of hours (1 - 9 or Always On) that you want it to stay in silent mode.
2. To confirm, press # or just wait about 5 seconds. The phone turns on the answering system and displays Silent Mode On on each handset.
3. After the selected number of hours, the phone automatically exits silent mode. To exit silent mode manually, press and hold # again.
Select the model of your Uniden cordless phone from the list beginning at http://www.uniden.com/owners-manuals/cordless-phones/scat/cordlessphones_mnl to download a copy of the manual.
If the Remote is now working now, the problems in the future will continue and get worse. I would recommend removing it and returning it for a Higher Quality Alarm System
Since you declined to specify the model of your Uniden DECT 6.0 phone, I can only direct you to select it from the list beginning here to download a copy of the manual.
Depends on the phone you are using , however generally there is way to remove your phone from silent mode as well as activate silent mode , please follow the below steps :-
When in idle mode, keep the # key pressed till the time it tells you general profile has been activated or normal profile has been activated.
If you press the # key again for a bit long time like 2 to 5 secs it will again go to silent mode.
Depends upon you model number but most of the samsung phone tunn on/off to silent mode by pressing and holding #button lower right corner of the key pad. if it do not work then go the settings then sound setting then incoming call then alert type it would be settled at vibration or silent by moving navigational keys remove it and sett it and melody.
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