I have the Kwikset 916 Smartcode touchscreen locks on my house and have forgotten mastercode. Per the instructions, the mastercode is needed in order to change any codes

Here is an excellent video of how to install, hand, and program the Smartcode 909. It includes switch controlled features of the lock:
http://www.kwikset.com/Videos/Vitro/smartcode.aspx

Installation instructions:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Let's review the programming steps, in case you are overlooking something. This information was found at this link:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Important before proceeding: 1. Verify that position #2 of the "Settings
Switch" is in the OFF position. (Refer to section 11.) 2. Work with the
door open (away from jamb) to avoid accidental lock out. 3. Make sure
the bolt of latch is in the extended (locked) position

8. Automatic - Bolt Direction Determination (Door Handing).
IMPORTANT: DO NOT SKIP THE FOLLOWING STEP.
LOCK WILL NOT BE ABLE TO OPERATE PROPERLY!
? In the steps below, the SmartCode mechanism automatically determines the "door handing" and sets the proper direction for motor to rotate.

a. Press and hold the "LOCK" button on the exterior keypad, while fully inserting the battery pack into the interior assembly (the tabs on the pack must face out)

b. When the unit begins to operate the bolt, release the "LOCK" button.

c. Do not disturb the unit for approximately 20 seconds until the interior Green LED flashes followed by a beep. During this time the system will drive the bolt several times, will determine "door handing", store data in memory and exit. It is very important that this process is allowed to finish properly.

Proceed with programming your Usercodes per the instructions.

Finally, here is the contact number for Customer Service At Kwikset. Call them if you still have the problem.

1-800-677-5625

Good luck!

The Kwikset 909-15 lock is a stand-alone device and is not designed to link to an external home security system.

Here is a link to the installation and programming instructions in PDF form--you will need Adobe Reader installed on your computer to open this file (http://get.adobe.com/reader/):

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

For assistance or warranty information: call 1-800-677-5625 USA & CANADA
or visit, www.kwikset.com

Good luck!

I'm including a link to the installation instructions for the Kwikset lock:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Pay close attention to section 8, the instructions for programming a door for left or right-handedness.

I have included a link to the installation instructions for the Kwikset 909 lock. I think that if you go through the installation instruction routine carefully, you will solve your problem. Pay particular attention to Step 8, the synchronization routine.

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Good luck!

Here is a link to the installation instructions. I suggest you replace the batteries while you're doing the reprogramming:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Here is a link to the installation and programming instructions for kwikset Powerbolt:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Here's the main product page:

http://www.kwikset.com/Products/Categories/Electronic-Locks.aspx

Reprogram it. Here's the instructions:
Installation instructions:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode
A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

If it still doesn't work, contact Kwikset Customer Service:
customer service http://www.kwikset.com/Customer-Support/Contact-Us.aspx

Good luck!

kwiset smart code How do i reset the codes

There is a full program and instruction manual on Kwikset.com