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Kevin F Posted on Dec 11, 2018
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Samsung RF263 ice maker is not filling with water - How do I check for frozen water lines?

My Samsung RF263 fridge's ice maker stopped filling with water. I've already done some of the more simple troubleshooting (pressed the reset button, replaced the water filter). I also pulled the fridge out from the wall and removed the lower access plate, to look for possible reasons it stopped working. I've read multiple questions/answers that others posted, and the next thing I want to check for is a frozen water line. I have not seen any detailed instructions for which line and what location to check. Would someone knowledgeable on how to do this please post details of which line(s) I should check, where to look, and any specific steps if digging into the fridge gets dicey? Thank you!

1 Answer

Brad Brown

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  • Samsung Master 19,187 Answers
  • Posted on Dec 12, 2018
Brad Brown
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That company is being sued in a class action for their ice makers. With that in mind there is a tecnical bulletin for certain units and the repair is a three step process, defrost the unit and check the ice maker fill tube. They tend to move out of position, press it back into position and use a caulking sealant around the tube, the last thing is to check for a lip around the ice maker holder in the freezer, if it is present you need to trim it back. As a last resort, you can change the main board.

Testimonial: "Thanks Brad. I looked up the technical bulletin and it is for the models with the door ice dispenser. My model doesn't have the door dispenser. How do I check for a frozen water tube on my model (RF263)? Do I gain access to the tube from inside the freezer compartment or is do I access it from the back of the fridge? Assuming that a potentially frozen tube would be in the freezer compartment, what (if anything) do I need to take apart to check it? I appreciate the help! Thanks."

5 Related Answers

Anonymous

  • 114 Answers
  • Posted on Apr 27, 2007

SOURCE: Ice Maker not working

ALWAYS UN-PLUG ANY APPLIANCE BEFORE CHECKING ANY COMPONENT ... WAIT 15 MINUTES BEFORE PLUGGING BACK IN. FIRST THING TO DO IS ALWAYS CHECK THE WATER SUPPLY LINE FROM THE SUPPLY LINE VALVE (SADDLE VALVE 1/4" COPPER LINE IF USED) USUALLY BEHIND YOUR REFRIGERATOR OR YOU MAY HAVE TO TRACE THE SMALL COPPER-LINE BACK TO WHERE IT IS CONNECTED TO THE NAIN WATER SOURCE. TAKE A RAG AND BUCKET AND SLOWLY LOSEN THE BRASS OR NEOPREME NUT TO ENSURE YOU HAVE ADEQUATE WATER PRESSURE AND FLOW.... NO WATER? NO ICE !!! THEN YOU CAN CHECK THE WATER SOLENOID VALVE AND INTERNAL STRAINER & ORFICE LOCATED USUALLY ON THE BACK OF THE FRIG AND JUST INSIDE THE SUPPLY SIDE OF THE SOLENOID VALVE. MOST ALL WATER DISPENSER, AND ICE MACHINE PLOBLEMS ARE DUE TO SEDEMENT THAT CLOGGS THE SOLENOID ORFICE OR CAUSES IT NOT TO "SEAT" PROPERLY. IF YOU SEE YOU HAVE GOOD WATER FLOW ... TO THE INLET SIDE OF THE SOLENOID VALVE ... PLUG FRIG BACK-IN. GO TO WHERE THE ELECTRIC WATER SOLENOID IS LOCATED ... TAKE A BUTTER KNIFE OR A "METAL" NAIL FILE AND HOLD IT ABOUT A 1/4" FROM THE TOP OF THE SOLENOID ... IT SHOULD PULL THE METAL DEVICE YOU ARE HOLDING DOWN BY THE MAGNETIC FORCE THE SOLENOID CAUSES.... THIS TELLS YOU THE SOLENOID IS GOOD AND THAT YOUR PROBEM IS SOMETHING ELSE. I ALWAYS RECOMMEND CALLING A TRAINED LISCENSED "FACTORY CERTIFIED" APPLIANCE REPAIR COMPANY (CHECK THE BBB IN YOUR AREA). UNFORTUNATELY HUNDREDS OF CONSUMERS ARE BILKED BY THE FIX-IT-ALL HANDY MAN THAT COST CONSUMERS THOUSANDS YEARLY.

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Anonymous

  • 1 Answer
  • Posted on Jun 24, 2008

SOURCE: Water not getting to dispenser, but does get to ice maker.

Hi All,
The fix to the "GE/Hotpoint Secret" frozen water dispenser problem is the Dispenser Water Tube Heater Kit, P/N WR49X10173 that can be purchased at Sears. Just a few bucks. My Hotpoint (model HSM25GFRA5A) had the same issue and GE would not tell me anything but required a technician to come out. The technician had no clue but after making some calls found the heater at Sears and ordered it delivered to me. He had to setup a return appointment but I canceled it after getting the parts and fixing it myself. The instructions are in the kit. Since most all GE/Hotpoint refrigerators (same model group of course) use the same parts/assemblies this will work for lots of folks. See pic below. If the area behind the cover looks like this it may be the part. Feel free to email me for help on this ([email protected]). Piece of cake.
c6a99d1.jpg

aborcass

Ron Coons

  • 2651 Answers
  • Posted on Oct 31, 2008

SOURCE: Ice maker quit working

good sign its flashing , woth door open depress the left side flap oppiste the blinkin light. does the light then go solid red??? i fso its an indication that the electricl eye is operating ok .
theres a screw 1/4 in. along the right side underneath the icemaker itself, youll need to removeit and the cover its holding down. you can then slide the ice maker assy foward and out of machine,There will be another litle tab along loeft side uder ice maker youll need to depress to ppulll unit out. pry off the white cover from front of the ice maker assy itself and have a look at the main gear 2 in. round, is it broken off, or on its way top breaking( sometimes the tabs that hold it on to the ice maker module itself break preventing operation, if this is the case youll need to repalce the ice maker assy.

Anonymous

  • 62 Answers
  • Posted on May 12, 2009

SOURCE: Whirlpool Gold Ice Maker not filling

If your water valve is good and your filter is not in need of replacing then you probable need a new icemaker, yes.

Anonymous

  • 185 Answers
  • Posted on Mar 25, 2010

SOURCE: I have a side by side Kenmore fridge with ice

The ice maker has two 1/4 inch sheetmetal screws holding against the wall upper left and one underneath the maker. Remove these and it should come out

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Samsung RF263 icemaker not filling with water

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There isnt any water getting thru to the icemaker. i changed the watervalve and still no water i cannot locate the water filter even tho i removed the bottom grill, water is still getting to the water...

if you put a new water valve on the fridge then you either have a bad ice maker or the line is frozen where the water fills the ice maker,a bad water valve will make the line freeze,water keeps dripping through the valve and freezes the fill line behind the ice maker cup,you can remove the ice maker and check the fill line,if it's frozen get a hair dryer,shut down the fridge or unplug it and blow the hot air into the fill line until the ice melts,then get a piece of wire and after you reinstall the ice maker pop off the cover to the ice maker and jump it out with the wire,stick it in the t and h for 15 seconds and pull it out,if the ice maker is good it will start turning and when the arms get at like 11 oclock it should fill,also you can jump out the fill valve from the ice maker,stick it in v and L and if water fills the ice maker you know you have a bad ice maker if the fill line isn't frozen.hope this helps.next time you need help send the model number,on your machine look in the fridge section on the right hand wall up near the ceiling to find it,if it's older look down near the bottom hinge on the fridge door and you'll see a tag with the model number.good luck
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I have a Jenn Air JRSD209W refrigerator. The ice maker stopped making ice. So far I have replaced the water supply solenoid and the ice maker unit. The unit is cycling mechanically, but no water is...

Check the water line that goes from the water fill valve to the ice maker to see if it's frozen shut.
You can remove the ice maker water line from the water fill valve and see if you can blow air through it. If you can't blow through it then its frozen shut.
Sometimes they freeze shut if the water inlet valve was seeping a little water past it when it was off.
If that is the case you have already replaced it so after thawing the water line out you should be good to go.
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pull the front cover off of the icemaker and see if the drive gear is broken (there are 2 tabs in the center of the gear make sure these arent twisted or broken as well) if so replace the module on the fron of the icemaker. if that checks fine check for frozen fill line..
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