SOURCE: brush is not engaging when vacuuming. If lifted
therre are usually aprings that hold the brush in position or a spacer thaqt turns when you adjust the height. turn the vacuum over and remove the plate covering verything. make sure your unplugged first. it usually takes about 5-6 phillips head screws. look for loose ,broken or missing parts. make the the roller is taken out and is carefully cleaned of all hair etc esp that just at the edge of the roller where it meets the monting devices. the hair and debris often gets stuck there and once removed works much better. also make sure the belt is not stretched and is slipping on the brush. if it is replace it. good luck.carefully reassemle the parts you removed being very aware of what postiotn everything was in when you took it apart. make sure everything has proper clearance and then test your vacuum. if you find broken or missing parts replace them first ofcoarse.
SOURCE: shark navigator n22
What I tried and it worked for me is to losen the hose slightly from where it connects to the long plastic tube on the side to allow the little hole to show. What that does is to lessen the suction power a little since the problem is that the suction is too powerful on the carpet and the roller freezes.
SOURCE: I need a users manual
you can download the manual on the lick below.
http://www.sharkclean.com/manual/NV350W_26_IB_ENG_101201.pdf
Good luck & please rate if it helps.
SOURCE: Shark Navigator Vacuum roller jammed
oh..this happened to me often..if you can get n the corner where the thread s..i used a seem ripper to get the thread out and cut..if this doesn't help send a picture..the seam ripper is great cause it cuts through hair too
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