At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sounds very much like you have a clogged printer head you should run the deep clean procedure form the printer dialog. If that does not fix the issue you may need to replace the print head.
An ink cartridge could be running out of ink or your ink cartridges require cleaning. Need to check ink levels, run the clean print cartridges utility and then print a diagnostic page.
Working through thesteps outlined at the link below will help you to diagnose your specific problem.
I would suggest cleaning the print head contacts with rubbing alcohol and a cotton swab. You can also purchase a cleaning kit which contains basically the same thing. After you are finished, you will need to realign the heads and print test page. Align as needed.
Altho the cartridge is new, you may have used all of the ink of one color. Pictures take an enormous amount of ink to print and all three primary colors are used to create the hues and colors indicated on the picture. Try a new color cartridge and see if that works.
When you changed the cartridges, the printer automatically prits a test / calibration page. This page must be placed in the scanner, then you have to press the "scan" key (the green one). It will calibrate an align the system. Then you'll be able to print.
×