I have Bizhub c250. I usually scan to SMB to share folder c:\sd on my computer. Some time I never have any problems. But along few last days I can’t scan to SMB and I recieve message "job has been done improperly check log files".
The first thing to try is to restart the Bizhub. Power switch for that is located behind the front panel where the toner cartidges are. Not the switch to the side of the operation panel.
If that doesn't work, you need to check the job history. Press details, there will be a description of the error.
Server Connect Error: The Bizhub cannot find your computer.
Things to check:
Firewall, ports that need to be open are TCP 139, 445, UDP 137, 138
Netbois resolution not working, try using your PC's IP address instead.
If using Host Name to resolve, try Host name in uppercase.
Folder Not Found:
Check to make sure you are using the correct share name. Not necessarily would be sd.
Login error:
Need to use a Username/Password which is an active account which has priveledge for the shared directory. If on a domain, use a domain authentication string for the username ([email protected]) If on a workgroup, \\COMPUTERNAME\Username If your password rotates every 60-90 days, could be that all you need to do is update the Bizhub with that information.
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