Why does my htc bolt phone all of a sudden say i the phone is encrypted...its display is cloudy and can barely be read

First try a new sim card.

Turn off the encryption on your phone. Power it off, take our your SD card, and then reinsert it and power back on.

Try using another SD card to see if that one will read. If so, there is a problem with your SD card.
But if that card is also unable to be read, and your phone is fully updated, there is a problem with the reader on your HTC handset. You can contact HTC for a repair or a replacement. You might even have some luck at the retailer where you originally bought your phone. It's a fairly new model.

Here's HTC's number:
866-449-8358 6am-1am Eastern Time

its just the display problem u can just replace the display and it will be done!

You will be able to tell the difference when you can remove the storage card and insert it in another device or card reader. Encrypted files will be displayed as .MENC files, with the following filename convention:
[filename].[extension].[GUID].menc
The [GUID] is the encryption key that determines whether the file can be decrypted on the device where the storage card is inserted. The .menc extension is the indicator that tells whether a file is encrypted. The purpose of the extension is to indicate that you can't open those files. A Lock icon is also associated with the encrypted files.
When you insert the storage card back to your device where the files were encrypted, the [GUID] will match with the decryption key on your device and the [GUID].menc extension will not be displayed. Encrypted files will appear just like normal files and they can be opened.

Hi..

can u be more specific and tell me wht software u used to encrypt these files.

How ever try this.

Re-install tht encryption software, as encryption file which that software has stored details are saved in the local hard disk, so once u get it installed u can decrypt it easily.

This may not work if u have recently formatted ur PC OS .

Hope it helps u

Regards

Ok I am going to point you to quite a long post but the information in it may well help you out.

If you get stuck come back to this post and reply in here and I will get back to you as soon as I can

Read the information here

The .menc extension is the indicator that tells whether a file is encrypted. The purpose of the extension is to indicate that you can't open those files. A Lock icon is also associated with the encrypted files.
When you insert the storage card back to your device where the files were encrypted, the [GUID] will match with the decryption key on your device and the [GUID].menc extension will not be displayed. Encrypted files will appear just like normal files and they can be opened.

Decrypting files:
To decrypt files that are encrypted, the current solution is to transfer them from the storage card to a computer via ActiveSync or Windows Mobile Device Center, and then copy them back to the storage card after the Storage Card Encryption has been disabled on the device.

1. To disable Storage Card Encryption:
2. Go to Start>Settings>System Tab>Encryption.
3. Uncheck the box that says “Encrypt files placed on the storage card.”
4. Tap OK.

i downloaded the photos from my HTC mobile to my PC, but they could not be read because they are in MENC format, so i want to convert them to JPG in my PC. how can i do this

Go to Start, Settings, System, Encryption (or someplace similar) and uncheck the “Encrypt files when placed on a storage card” box. Now all NEW files will be in-the-clear, but existing files will still be encrypted. (Don’t forget to toggle this back when you’re done if you want to.) Next, navigate to your File Explorer, then to your Storage Card. Make a new folder (name it something obvious like “Unencrypted Stuff”). Now, find whatever files you want to unencrypt and move (or copy) them into this folder. You can now pop your storage card out and read them on any other computer (or on any phone for that matter). You also freed up between 8K and 16K per encrypted file. I believe it helps. Its easy and workable. :) Cheers!!