I just had the same problem. I had turned on my phone in the usual way and once it loaded I noticed it was in safe mode. This was not something I had told the phone to do. 1st I unplugged the phone from the charger. 2nd I removed the back cover and the battery. 3rd I held down the power key for 15 seconds. 4th I reinstalled the battery and back cover. And finally I turned the phone back on. NOTE: my phone started up and then restarted itself as soon as it was done loading. Now everything appears to be working correctly and efficiently.
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