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I can not access the menu on my jvc everio gz-mz37u to reformat the hard drive and HDD error is still showing, please help.

The camera was not in use for more than 2 years, is it connected to the problem?

1 Answer

abdul rauf

JVC Expert 483 Answers
Posted on Mar 24, 2016

abdul rauf

JVC Expert

Joined: Sep 03, 2008

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Hi,
first of all my advice is: if you keep any electronics devices without usage for a long period, you must detach the battery/power supply.
in this case I think the hard disk may be faulty, if you can open the camera and takeout the HDD connect with an HDD dock connect the dock to your system, in normal condition your computer will detect the hard disk, if so you can save the contents to your computer or you can format it, if it is not detecting your computer it means the HDD is physically damage. please change it.

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