Water heats up but nothing comes thru to make the coffee into the craft

If it is a drip maker, only gravity drives the hot water thru the coffee grinds. If the coffee is ground too fine, it immediately packs up and doesn't let water flow thru it and the water flows around the coffee instead of thru it.
Try using a coarser grind, and if not you can use a lot smaller amount of coffee and water. A smaller amount of coffee is easier to diffuse thru than a large amount.

Another thing is to slow down the water speed entering the coffee basket. I found the best way to do that is to use water just above freezing and place that extra cold water in the reservoir. The cold water takes extra time to be heated up by the coffee maker so less water is released over the coffee grinds per minute.

If your coffee maker overflows a lot, that is a good indicator that the grind is too fine and/or your coffee filters are too flimsy and are plugging up the channels in your coffee basket and the coffee can't enter the flask, so it overflows.

But the easiest way to check out your coffee maker is to use extra cold water and just run half batches (5 cup) of coffee instead of 10 cup

If you don't brew often enough you will loose a small amount of water in the tank due to evaporation while the tank heater comes on and goes off to maintain the proper brewing temperature, so if it has been a while since you last brewed, without coffee in brew basket put a carafe of water thru the brewer, you will get less than a full carafe out because it fills the evaporated space in the tank first then uses the rest to brew. Once your tank heater shuts off usually 5 minutes on less you will get out all the volume you put in.

Your pour over coffee brewer has a reservoir that holds more than a pot of water. First thing you need to do is turn off the machine. Then put the empty coffee pot on the burner. Then take another container and fill it with fresh cold water and pour it slowly into the coffee maker until it starts to come out into the coffee pot. Stop pouring in water.

Now turn the machine on and let it heat up. Now you can brew normally. The reservoir has to be filled before you turn it on or you will end up eventually burning up the heating element.

Sorry to read about your issue.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Obviously a redtriction michael. They work like the old perculators . See if you can sccess and make sure the tubing is seated snd that the water is heating. Good Luck Michael

you can try removing coffee oils from the brew head screen.(not descaling)
but you have to be really handy to remove it from the cafe retro.
need a spring clip or spanner wrench.
if you can get it off try this, if not, send it in to the service center:
Sounds like you might have coffee oil build up. I would suggest soaking the Brew Head Screen, unscrew from the brew head where the coffee oils come into contact with machine, and filter holder in a coffee oil remover by www.urnex.com or dezcal.
Remove the screw if your filter basket has one and do not screw too tight when putting back together or it will happen again.
Further technical info can be found at:
Electra-Craft
41 Woodbine St
Bergenfield NJ 07621
phone 201-439-1700
fax 201-439-1701
[email protected]
www.electra-craft.com

Possibly you might need the Brew Head Screen and/or filter basket cleaned of built up coffee oils. Depending on how much you use it, is best to clean it every week or couple of weeks.
Remove brew head screen and filter basket, also if you have a screw in the filter basket and soak with in a cleaner for removing oils (not descaler) at: www.urnex.com or Dezcal etc.
Or, if you have not used it in awhile you might need to prime the pump manually:
Fill water tank.
Turn power on.
Open the steam knob all the way.
Press the coffee button.
Put a cup under the steam pump wand.
Wait until you see a steady flow of water and no air.
When you see the flow of water, close the steam knob.
Turn off the coffee button.
Now the machine should be ready to brew an espresso.
For further details email: [email protected] or the service center:
Electra-Craft
41 Woodbine St
Bergenfield NJ 07621
phone 201-439-1700
fax 201-439-1701
[email protected]
www.electra-craft.com

You have a leak in a connection or maybe the boiler. There is nothing you can do but find a repair shop to fix or replace the bad part.

It is probily the thermal switch between hot wire and element. Check to see if you are getting power through this switch.