If camera and base are within a few feet of one another does it have a problem obtaining a signal (syncing ) ?? as if it works ok then there might be a object that is getting in the way of the signal , radio waves move from its transmitter (camera) towards its receiver (monitor) in a straight line , if there is too large a mass in the way then the radio wave can't penetrate it and will be "lost" also ck both the camera's and bases battery levels (if they have one) for proper peak power level , as it takes energy to drive the radio signal towards its receiver .
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