20 Most Recent Summer Infant Slim Secure Handheld Video Monitor Pink Questions & Answers

Mine jut did this. What did you end up doing. I did what other people said which was take the battery our and put it on the stand... NOPE... green light on but not sound or picture. I could hold the button down until the cows come home and it will not turn on.

We tried taking the battery out, running the monitor on a/c power only, and deleting then resyncing the camera. None worked. Finally I just ended up calling the summer infant customer service line. They told me that the unit had to be replaced. If you are within 12 months without a receipt, or 15 months with the receipt, you can send it back and get a new one for free without paying any shipping and handling.

Turn on your monitor and camera. Click the menu button and choose, add camera. As soon as you do, push the "code" button in on the back of the camera. You should see a picture soon after.

Unless you require the video monitoring function its not necessary, as long as the microphone and speaker, combination on the monitor works you should still be able to monitor your little one.

Same problem here... Blinking green light. Purchased new battery and is still doing the same thing. Very disappointed-these cameras are not cheap. :(

I had this problem several times and figured out it had nothing to do with voltage, etc. Often I had the monitor on for too long and it did this.

Unplug the monitor
Remove the battery
Put the battery back in
Plug the monitor back in
Problem solved!

Figure it's just a simple reset like on a cell phone, but it works for me every time!

I had the same problem, but just figured it out! The Instructions that come with the camera are wrong (obviously).
So instead of holding down just the "video on/off" button for 2 seconds...Hold down the power button AND the "video on/off button together for 2 seconds.
Then the power led will flash amber and you can hit the code button on the camera and it will work!

You may have accidently clicked the "Options" buttons and selected a different camera (you can have up to 4). Click the middle button on the remote (it looks like a cherry) and hit the left/right keys to get back to Camera 1. Also, if you lose the signal for any reason (like if you go out of range or stand next to a running microwave), you sometimes have to turn the device off and then turn it back on again to get the signal back. I don't care though -- for all its flaws, I still heart this thing.

Let it scan for 30 seconds or so and the monitor will figure out that that there are only two cameras and stop scanning the unused channels

The rechargeable battery is exhausted, replacement only option.

This indicates the rechargeable battery is exhausted and will need to be replaced.