Background on all white pages copies are gray

what kind of printer are you using. Is your colored ink nearly out. if so, replace it.

Run ink head cleaner routine. If you cannot the list make and model of printer. Thanks.

You might be scanning and copying in full color even for regular documents. When you do this, it treats the document as a photograph or color document and therefore, the background, even if white, is scanned in as a bit yellow

Copy the text into the NOTEPAD application, to remove all text-formatting & text-colouring, e.g., "white" text over a "black" background will become "black" text over a "plain" background.

Check Printer Settings in computer for Resolution. if its print resolution is low then it will print very light gray.

Check Toner / Ink Cartridges for ink also.

To check resolution go to printer Properties by right clicking printer (from Control Panel>> Printer and Faxes) .

Give this website a look at it takes you through the cleaning process step by step.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl13124

adjust brightness & contrast settings

The problem cannot BE solved. It's yet ANOTHER Vista screw-up.

Original Problem:
"No matter what I try - every page from Jarte prints out with an UNWANTED gray
background.
This does not always happen when I print from the web, make copies or print from
Microsoft Word. I ran diagnostics on my printer HP PSC1510 and it's fine.
Test pages print ok, too.
Please help - I had Jarte on my last laptop (Windows XP), it worked very well
and I liked it much better than MS Word."

I emailed Jarte Tech support and got the following answer:
"The problem you encountered is a bug in Windows Vista. You will see the same problem when using WordPad on Windows Vista. As you have noticed, not all programs are affected by the bug. The problem is occurring because you are using a Windows color scheme that uses a gray background color for text windows. Unfortunately, the only work around is to specify white as the background color to use for text windows. Hopefully, Microsoft will correct the problem in a future Windows Vista service pack."

Bob Flora
Carolina Road Software

With toner being dropped I would take a close look at the cleaning unit next to the drum. Sometimes they become clogged or wear out. Inside the machine, can you see toner that has spilled or piled up? If so that is an indication of a faulty cleaning unit.

MM85

Does your scanner software give the option to choose different modes...grayscale, color, black & white?? This sounds like it's scanning in grayscale....if you can change it to black & white, the background should remain white.