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norma richards Posted on Apr 02, 2015
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I purchased an HP laptop from Curry's. After about two months it stopped working, I took it back to the store but was told because I did not take out the extended warrenty it wasn't covered

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shadowchb

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  • Posted on Apr 02, 2015
shadowchb
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Check your warranty status at http://h20565.www2.hp.com/hpsc/wc/public/home

Usually laptops are covered for at least 90 days unless they are a refurbished or used unit. Look in your owners manuals and papers for a statement of warranty coverage included with the laptop.
You may have to contact HP and find an authorized repair facility to ship the laptop to. Stores may be unwilling to take back units but the manufacturer normally has methods available to cover units under warranty.

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[email protected]

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