Neato XV11 Vacuum Logo

Related Topics:

F
Frank Polk Posted on Mar 27, 2015

Keep getting battery issue error 0002 - Neato XV11 Vacuum

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer
0helpful
1answer

My Neato XV1 says it's vision is blocked. I have cleaned everything-used pressure air, wiped off all vision eyes but it still says it's vision is blocked. What else can I do?

There are several errors that can occur for unknown reasons if your batteries are not working properly. How old are the batteries? There is a piece of software designed by Neato users which can diagnose issues with your Neato, including getting a map of the lidar scans. Search for the download on the site robotreviews [dot] com in the Neato forum.
1helpful
1answer

What are these 2 blinking lights on my irobot roomba?

"The Charge Indicator Light is located immediately to the right of the power button on Roomba Red and Roomba (sage). On Roomba Discovery and Discovery SE, the Charge Indicator Light is incorporated into the power button. Please refer to the table below to determine what the Charge Indicator Light is telling you.

* Pulsing Amber - Charging
* Green - Fully Charged
* Amber - Partially Discharged
* Red - Almost Fully Discharged
* Flashing Red - Fully Discharged"
At the end of a cleaning mission, Roomba will tell you if it has successfully completed it's mission or not:

GREEN = MISSION COMPLETE

YELLOW = MISSION ABANDONED (Check robot's brushes, etc.)

YELLOW RED POWER BUTTON = BATTERY DEPLETED (Scheduler Models)

RED YELLOW POWER BUTTON = BATTERY DEPLETED (Discovery Models)
number of beeps after ?uh-oh? :

No beeps: A wheel is stuck or is not touching the ground. Pick up the robot, place it down securely on the floor and touch the clean button to restart the cycle.

1 beep: The main brushes cannot turn. Turn over Roomba and remove the brush guard by pushing the two yellow tabs. Remove the brushes, clear any obstructions, and replace them again.

2 beeps: The side brush cannot turn. Turn over Roomba. Look to see if something is wrapped around the side brush. Remove the side brush with a screw driver and check for string or hair that may be wrapped around it.

3 beeps: The vacuum cannot run Remove and empty Roomba?s bin.

4 beeps: A wheel motor cannot run Your Roomba may be stuck or something may be wrapped around a wheel. Look for something wrapped around the wheels. Push them in and out and make sure they turn easily.

5 beeps: The cliff sensors have failed or are blocked. Turn over Roomba and clear any debris that might be caught underneath the front bumper in the cliff sensors. You can also use compressed air to clean them out.

6 beeps: Wheel obstruction or robot attempting to drive over an obstacle. Turn over Roomba and remove any obstructions that prevent the wheels from seating all the way up into Roomba?s body. Also, remove any obstacles that Roomba could drive over.

7 or 8 beeps: Not applicable Roomba?s beep codes do not include 7 or 8 beeps. If you are getting an error with 7 or 8 beeps, try counting again or contact iRobot Customer Care.

9 beeps: Sensor error Please contact iRobot Customer Care.

10 beeps: Roomba is stuck Pick up Roomba and start it again somewhere else. Use a virtual wall or other barrier to keep Roomba away from the
place it got stuck.

Your Roomba may be experiencing an issue where the battery is deeply discharged and may need to charge longer than the standard 3 hours. (or 7 hours if you have a standard charger)

Even with the charging light showing green (this indicates a fully charged battery) the robot is still charging. If your Roomba exhibits behavior where it charges for a short time then runs for a short time you will need to do the following.

1. Plug the charger into Roomba (if you have a home base be sure to plug directly into Roomba instead of using the home base, this will ensure the robot's charging cycle is not interrupted.)

2. After the Roomba's charging indicator goes to solid green please keep the Roomba on the charger for an additional 72 hours. (3 days)

3. After the 72 hours (3 days) has passed, turn your Roomba on and begin a normal cleaning cycle. If this works successfully it may take several uses for the battery to get back up to the performance it once had.

If this does not correct the problem, please call customer support at 877-855-8593
Nov 22, 2012 • Vacuums
0helpful
1answer

Not as powerful as it use to be

Your battery could be weakening. The batteries to these Roombas seem to only last about a year, before getting weak. It is recommended that you keep your Roomba in use a lot and also recharge it often to help the battery last longer. Seems strange to me, but that's what it says in the instructions. I haven't had mine very long yet, but I'm trying to follow what they say to keep my battery running longer than one year. Go to the website where they have an assortment of batteries available for you. Just be sure to get the correct one for your model.
Good Luck.
0helpful
2answers

Backs up spins in circles, then red light flashes and beeps

Sounds like either the battery is bad or not being charged properly with subsequent loss of programming.
0helpful
2answers

Roomba goes around in circles

Dear Roomba Owner,

For solutions to your Roomba Vacuum Problems click on the following link @ http://homesupport.irobot.com/cgi-bin/irobot_homesupport.cfg/php/enduser/home.php?p_sid=gG54ERqj

jack
c60ce31.jpg This Will FixYa!
A Lot of iRobots' Home Vacuums Need a Software Upgrade!
Not finding what you are looking for?

888 views

Ask a Question

Usually answered in minutes!

Top Neato Vacuums Experts

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

john h

Level 3 Expert

29494 Answers

Are you a Neato Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...