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See if the gear at the top of the kettle rod is "jumping" and not allowing tehe stirrer to rotate properly. In my machine, this was caused by a broken black guide at the atop the two gears. The guide is screwed into place. It allows the gear to slide in and out as you rotate the kettle, but it also has to prevent the rod from moving back and forth or the gears will slip
Nostalgia Electrics CCP-509 Movie Time Popcorn Maker
Now for the finishing touch -- a full sized popcorn cart that makes delicious, old fashioned, movie house popcorn. The design is nostalgic, but the features are very modern.
Tempered glass window.
Large stainless 4 oz steel kettle with built in stirring system.
Warming light.
Kernel catcher.
Supplies compartment.
Safety Electrics, and easy to clean design.
Popcorn never tasted so good at home.
Makes up to 1.5 Gallons of popcorn per batch. 4 oz Kettle.
Normally that is caused by too many kernels used. It pops too fast and jams up in the kettle. It could be a problem with the kettle though. Call 920-347-9122 for help with it.
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