Proliant DL380 G4 server occasionally rebootes.

Just Clear NVRAM (by SW6 maintainance switch )/ else systemboard has to be replaced

Hello, I think you might find more information on starting up the DL380 G2 at the link shown below:
http://h20566.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c00972124

Also, the replacement instructions, in case it needs to be replaced, (and relevant troubleshooting info) for the 5i controller are found in the link here :http://h20566.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=316587&docLocale=en_US&docId=emr_na-c00688182

Please first make sure that you are using the proper startup boot disk for the server before entering the CD ROM option from the boot menu. Also, check the front panel of the SCSI drives for any errors or blinking LEDS that correspond to an error code. You can run a diagnostics CD/DVD that arrived with the manufacturer's pack to detect any raid issues on startup.

If you are still facing difficulties with booting up the server, you can find a video for replacement of the appropriate scsi drive here if you are still facing any issues of your scsi drive. Try a different hard disk or check the relevant diagnostics to verify whether is the controller or the drive that complicates the booting of the server

For more details check the scsi manual in the link below (section "FBWC LEDs" , pages 15-17).
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04441382

Hello,

Assuming the system is powering on but you can't see the POST, reset the jumpers on the board for POST (Check your user manual for location), reboot your system, which should go into the POST, make any correction needed, reset the jumper and reboot your system.

Good Luck.

need to provide moreinfo.
is the server (prolaint DL380) constantly rebooting within BIOS mode or has it got to the stage of running windows.
The other item not mentioned here, is, IF the raid controller has failed, you will not see any disks initializing and would cause the system to continually reboot.
If it is an internal raid controller, it is part of the motherboard, you will need to contact HP to have it replaced.

If an pci related array controller .. i.e. separate to the motherboard, this will need to be replaced to see the HDD's.
Either way sounds like a hardware issue. Best to liaise directly with vendor to have the faulty components replaced.

Hello,

Make sure you have turned on the USB Boot in the BIOS of the os. Once this is done, select the order you would like for the server to locate boot files. (Hard Drive, USB, CD/DVD, etc.) Once complete, insert the USB and reboot the server.

Good Luck
C2S

Hi,
Disable the ASR auto-reboot feature from System Management web page. open a case at HP, and run the diagnostic tools from smartstart CD. Kindly let me know.

Yes, just make sure the card is compatible whichever flavor(s) of slots you have available and is supported by your OS.

Hi,
Is your server under carePAQ/ support by HP.
Please go to the System Settings/BIOS of the server by pressing F9 while booting. Check for error messages.

Please check for the processor support matrix also. You may want to try upgrading the motherborad firmware berfore loading this proc.

Cheers,

do you use software/hardware raid?
hopefully hardware :-)
and is it mirrord or raid5?

To enter the BIOS of a ProLiant DL380 you have to press "F9"