The F02 error code on a Kenmore HE3 washer indicates that the control detects a long drain time. This can be caused by excessive suds in the tub, a restriction or clog in the drain system or by a number of other component failures. If the washer did not drain, check for excessive suds in the tub. After the suds dissipate, you can normally run a rinse/drain and spin cycle. Causes for excessive suds include not using HE (High Efficiency) detergent or using too much detergent (even if it is HE type). If the washer will not drain and you do not detect excessive suds, you could have a clog in the drain system. Check the drain hose and the washer drain. You may need to manually unlock the washer door and then pull the large item filter on the pump to check for a clog. To manually unlock the washer door, unplug the washer to disconnect electrical power and remove the bottom front service panel as shown in the top of the image below. Carefully reach up along the inside of the front panel and pull down on the tab that is under the door lock mechanism until it clicks. This will unlock the washer door. Open the door and manually drain the water out of the washer with a wet/dry shop vacuum. Once the washer is drained, arrange some towels to catch residual water that will drain out and remove the large item filter. Check for a clog or restriction that could be preventing the washer from draining properly. If you find no clog or restriction in the drain system, you may have a bad drain pump that needs to be replaced. A problem with the electronic control board could also prevent the washer from draining. If the washer is draining properly but you are getting this code, you likely have a problem with the water level pressure switch or the control board.
SOURCE: Washer hasn't completed the spin cycle and is flashing 02 then f
this is joyce
what kind of waher have you got? model #
SOURCE: Washer won't spin- flashing "f 02"
in the HE3 series it means the drain tube or pump is clogged
SOURCE: door won't open
the lock switch is probably stuck. make sure machine is off but plugged in still. Push in on the door while gently giving a couple of thumps around the lock area and the lock will probably "click" open.
SOURCE: I have kenmore elite he3 and it is flashing f 02
HI. this code represents a Long Drain issue.
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.
Potential Causes
• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump
SOURCE: Kenmore Elite error message F 02
Here is what the manufacture says about F02 - Below this are my comments
If
the drain time exceeds eight minutes, the water valves are
turned
off and “F/02” is flashed.
Press PAUSE/CANCEL two times to clear the
display.
NOTE: After four minutes the “Sud” error will be displayed,
then
four minutes later the “F/02” error code will be
displayed.
Possible
Causes / Procedure
1. Check the drain hose and make sure it is not
plugged
or kinked.
2. Unplug washer or disconnect power.
3.
Check the electrical connections at the pump and make
sure the pump
is running.
4. Check the drain pump filter for foreign objects.
5.
Plug in
washer or reconnect power.
6. If the above does not correct the
problem, go to step 7.
7. Unplug washer or disconnect power.
8.
Replace the pump.
Phil's comments---->
If you washed a rug with a rubber backing or
small articles like baby socks you may have a plugged up pump. To access
the pump lay on the floor and remove the 3 screws holding the lower
panel of washer on. Pull down and out on the panel to remove. Lay out a
lot of towels under the unit, I mean a lot... Look in the center for a
white cap about the diameter of a large cup, it will have a handle on it
to turn, turn this left(counter clockwise) to unscrew. This will
unscrew and pull out, but be careful when it comes out so does all the
water. Clean out the trap that is in your hand and anything you see or
feel in the sump area the trap came from. Reassemble and test. If this
does not work you will more than likely need a new drain pump, that is
the component on the right of that trap you just cleaned out.
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