With an external pipe or even the bucket attached it seem to leak onto the floor below, what am i doing wrong

If water is coming out on the floor from your Comfort Site dehumidifier even when the bucket is not overflowing, there may be a few possible causes for this issue:

1. Improper Placement of the Bucket: Ensure that the bucket is correctly positioned and inserted into the dehumidifier. Make sure it is securely in place, and the water outlet on the bucket is aligned with the dehumidifier's drainage system. If the bucket is not properly seated or aligned, it can result in water leakage.
2. Bucket Seal or Gasket: Check the bucket's seal or gasket for any signs of damage, wear, or misalignment. If the seal is compromised or not making proper contact with the dehumidifier's body, water can escape and leak onto the floor. Clean the seal and ensure it is free from debris or obstructions. If necessary, replace the seal or gasket with a compatible replacement part.
3. Drainage Hose Connection: Some dehumidifiers have the option to connect a drainage hose directly to the unit for continuous draining. If a drainage hose is connected, make sure it is securely attached and there are no leaks or loose connections along the hose. Ensure that the other end of the hose is properly directed into a drain or receptacle.
4. Internal Drainage System: The dehumidifier's internal drainage system, including the collection tray or drain pan, may be clogged or blocked. Remove the bucket and inspect the drainage area for any debris, buildup, or blockages. Clean the drainage system thoroughly, ensuring that water can flow freely from the collection tray into the bucket without any obstructions.
5. Check for Excessive Humidity: If the dehumidifier is operating in an area with extremely high humidity levels, it may struggle to remove moisture effectively. This can result in excessive condensation or water buildup that leads to leakage. Consider using additional dehumidification methods or addressing the underlying humidity issue in the space.

If the issue persists after checking these potential causes, it is advisable to consult the user manual for your specific Comfort Site dehumidifier or contact the manufacturer's customer support for further assistance. They can provide specific troubleshooting steps or offer guidance based on their knowledge of the product.

It can have leaks from the condenser to the bucket. The piping and hoses should be checked all the way. Perhaps even replaced or at least cleaned. I don't think it is wise to do this yourself. Because in the system also can be algae, bacteria and viruses. And you need tools and skills to replace defective tubes, pipes or gaskets.

Hey friend, thanks for your post!

It sounds like your dehumidifier needs to be professionally cleaned. What could be causing the problem is a buildup on the inside of your dehumidifier where the water drains out and it is causing the water to not drain properly. Additionally, I would check to verify that the drain hole is tightly secured with the plug. I know you stated that the bucket is not leaking but have you removed it to verify? Please comment back if further assist is needed. -Matt

Good Afternoon Friend,

I understand that your Frigidaire dehumidifier, model# FAD704DWD, is putting the water that it collects out onto the floor as oppose to the bucket. I suggest contacting the manufacturer for more information. They should be able to point you in the right direction for assistance. Hope this is helpful.

-Best Regards-
WP

Mine is doing the same thing. The bucket is dry and the floor is flooded, so it is not an inability to condense, and it is not that the bucket has overflowed, and the bucket does not have a leak. It had been working great and then this suddenly started happening, it's as if the water is not flowing along the proper route and instead is gathering behind the bucket.

I encountered a similar problem (using the bucket, but still getting water leaking onto the floor) with my 970E-E. The problem is a design flaw. If the bucket is not firmly pressed into the dehumidifier, there is a slight air gap between the bucket and the dehumidifier on the left side. Within the gap, warm moist environmental air cools. Water condenses in the gap and pools up at the bottom of the bucket shelf, eventually spilling over onto the floor. You can check and see if this is your problem by pulling out the bucket and inspecting for droplets along the left side of the bucket shelf. My solution was the bungie the bucket into the shelf firmly so that there is no air gap.

Hi,
When my unit did that, I found that it was because the drain tube was plugged with lint and/or dirt...
Run a large tooth pick or wire up inside the drain and see if the water doesn't start running right out of there...

heatman101

where are u located and where aqre u using the unit
a dehumid wont work properly below 60 degrees
or 40 percent humidity

You should clean off the condensor coils with a vaccum and soft brush. Also, check up inside the area where the condensate drips into the collection reservoir (or goes directly into a hose attachment discharge) to see if something is partially obstructing the water flow and is dripping onto the floor, etc.

You might find that you've got some buildup of dust, dirt, and some other gunk that is mis-directing the water (condesate) that the dehumidifier is drawing out of the air.

Lastly, check the unit to see if it's level, but frankly, I highly doubt that's the issue, based on the 5+ years of good working service for you.

So long as the unit is still running and keeping the humidity in check, (if the above steps don't resolve the issue), I'd continue using it until it finally quits running, but I'd put a plastic boot/shoe mat under it to catch the small puddles of water.

The dehumidifier should draw the small puddles, so it'd be less expensive to get a $4 boot mat than dropping another $240+ for a new unit, as your's seems to be working fine, aside from the occaissional puddle issue.

Hope you find this Very Helpful and best regards!

I bought one of the FDL70S1 Frigidaire dehumidifiers today for my shop, and found that the $5 hose I bought to drain it through the floor wouldn't tighten down completely, allowing the hose to twist and wobble, a sure indication that it was not water tight. Simply adding a second washer, as described in another answer here, allowed me to tighten the hose sufficiently to produce a tight fit with no play between the hose and the dehumidifier. It hasn't leaked. I know it is a threads-per-inch issue, and I am stumped as to why Frigidaire would supply these units with a different thread pitch than the standard GHT (garden hose thread) 3/4" - 11.5 tpi. The threads on the unit appear to be 3/4 NPS - 14 tpi. Go figure!