Tom tom suction mount - Black & Decker Cst2000 12 - Volt Cordless Grass Hog 12" Trimmer/Edger with Auto Feed Spool Afs

can you connect it to your usb port on your computer? if so try to connect and use it. dont worry about charging it just use it to see if its working ok. i dont know why they put a battery that is not replaceable in those. you must send it back to them to replace, I keep mine on power all the time. check this out first and see if its a malfunction or works ok.

Replace the mount with a new one if cleaning the rubber suction cup fails.
Use a 'alcohol wipe'

holding the gps and mount in your hands, looking at it sideways, push the release on the mount (at the cradle) and tip the bottom of the gps toward the top.

is kind of tips into place, if you know what i mean. it can be a real pain sometimes getting them separated.

Bill
EX

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This is pretty common and a regular aftermarket universal one is my recommendation to you.

Another issue is that the screen in the area you want to attach must be super clean. I use isopropynol to clean the area and the back of the suction cup only then do I wet it slightly with clean water (don't lick it LOL)

These cups are also subject to suction failure in large temperature swings (I live in Canada so I can tell you about those)

The after market ones do seem better from personal experience.

Bob

Use an 'alcowipe' available from your local chemist.
The alcohol in the wipe will disolve the glue and will not affect your windscreen.

Aternatively get a bottle of 'Spirit Alcohol', also available from the chemists and use a cloth to dissolve the glue

go down and get one of those bags to put on the dash.

Alcohol works to a great degree to clean some surfaces. I have used lighter fluid to dissolve glue or adhesive residue that may exist. The alcohol will not work on a poorly cleaned surface. And lighter fluid does not seem to harm plastics. Use sparingly and clean in two or three apps.
Your solution seems to be that you are trying to attach the GPS suction cup to the dash without the plastic disc that comes with the unit. Glue the disc onto as flat a part of the dash as possible, Prefferably on the top of the dash. Then attach the Tom Tom with the cup onto the disc. A slight downward pressure while turning the locking handle is all that is necessary. I had a momentary adjustment time to learn how to lock mine. Love the TomTom GPS compared to the Navigon I returned to get an
XL330 S.

http://www.gpscity.com/gps-mount

If you are asking how to remove the mount from the GPS, I believe on the Tom Tom Go 910, it slides off. You should be able to hold the mount and slide the unit up off the mount, if I remember correctly.