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Posted on Jan 04, 2018
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Whirlpool washer top load makes noise but dont spin

We thought it might be the belt? but now wondering if it is the wig wag? whatever that is... lol... its a 2 cycle heavy duty capacity. How do we know? And how would test for it? please helppppp thank you so much! Lily and Kevin

god bless

1 Answer

Robert Freeman

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  • Expert 38 Answers
  • Posted on Jan 09, 2018
Robert Freeman
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This sounds like an Ancient model......LoL ! The Wig-wag shifts between agitate and spin. They went bad often ! Is this a pre 1985 Model ? If so, the wig -wag is a possibility. If it agitates, the belt is still good.Hope this helps.

4 Related Answers

Anonymous

  • 19 Answers
  • Posted on Nov 01, 2007

SOURCE: wont spin

may be lid problem

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Anonymous

  • 324 Answers
  • Posted on Nov 14, 2008

SOURCE: won't spin or agitate

coupling.between motor and gearcase.

Anonymous

  • 5911 Answers
  • Posted on Mar 03, 2009

SOURCE: Washer not spinning/agitat

This problem is usually attributed to a broken motor coupling. The following link provides step-by-step instructions on how to replace one:

http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top

The motor coupling is a small 3-piece component that is installed behind the drive motor and couples it to the transmission. It is common for these small couplers to break as they wear out. The key symptom in determining the cause is the fact the washer will not agitate, but still drains. The reason is because your drain pump is mounted on the front of the drive motor and will still run as long as the drive motor is running. The part number is provided in the link I gave you. A replacement coupler can be purchased at searspartsdirect.com, appliancepartspros.com, pcappliancerepair.com or repairclinic.com. All these sites offer great service with competitive pricing, so shop all of them for the best price. Make sure you "Search by Part Number" when looking up the part. This shouldn't cost more than $20. If you do not wish to order on line, take the part number I provided and go to your nearest appliance parts retailer. This is a common item they should have in their inventory.

If you have questions along the way, please let me know. I hope you find this information helpful.

Anonymous

  • 5911 Answers
  • Posted on Jul 23, 2009

SOURCE: Whirlpool Ultimate Care Heavy Duty Washer will not spin

It sounds like you have a broken motor coupling. This is a very inexpensive and simple repair.

If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

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If that is the old belt driven modle I would check the lid switch. If it is bad then no power will get to the wig-wag and the transmission will not be shifted. If the switch is fine check for corrosion on the shift pins or an open wigwag coil. The wig wag has 4 wires. 2 white wires that are common AND 2 other wires for wash and spin. A neat trick is to swap the 2 control wires and see if it washes in spin and spins in wash. That way you can determine if the wig wag coil is bad.
If the washer is a newer model without a belt I would say your lid switch is bad.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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What you will find is the 3 wires are held together by a few wraps of electrical tape. Because the WIG WAG moves while the machine is running, the wires are all the time FLEXING. Eventually a wire will break and in this case it was the SPIN Wire to the SPIN solenoid.

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it is the part the has 2 coils on a metal bracket on top of the transmission. it moves back and forth when the unit is running.
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ok so now i have seen your ? 4 times and you dont need a basket drive either.
you might want to make sure you didnt unhook a wire from the wig wag when you changed the motor and it could also be the cam bars are just stuck, which ever, just look at the wig wag and bars. that will be your area to repair.
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