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David Ingvardsen Posted on Apr 10, 2014
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Kitchenaid Superba KEMS307D Microwave buzzes, looks like it works, but doesn't heat. Full normal display, tray rotates, but fan doesn't sound normal.

The oven works fine, replaced the control panel 5yrs ago, microwave worked fine up until today. Not sure where to begin.

1 Answer

Dave

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  • Expert 547 Answers
  • Posted on Apr 17, 2014
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Most likely causes - shorted high voltage rectifier, or failed high voltage transformer, or shorted high voltage capacitor, or shorted magnetron. If an odor accompanied the failure, high voltage rectifier or transformer most likely. All of these components operate on 4000 v, or more - with enough current to kill you. Make sure the unit is unplugged, and the high voltage capacitor is fully discharged before testing.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/david_29ad5d1dd86564b0

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Apr 11, 2007

SOURCE: buzz, plastic smell and no heat

Chances are you have a magnetron that's failing. GE had a rash of "underperforming" magnetrons on these units. They replace the magnetron, stirrer and high-voltage diode at no charge for parts as long as a GE-authorized service center does the work. Sometimes the unit gets run too long in a failing state and the waveguide and chassis of the oven get damaged. The bulletin shows you where tyo check. To see if yours is covered, see this bulletin: http://www.microwavedisplay.com/ge_mw_mag_kit_bulletin.pdf Otherwise, you need to contact GE Customer Relations at 1-800-386-1215 as soon as possible and tell them your problem and they will put you in touch with a local authorized servicer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 23, 2008

SOURCE: KitchenAid Superba combination built-in oven

It sounds like a stuck relay or other controller problem.

I don't have the service data on this one, but there should be a schematic or tech sheet / mini-manual either on the back side, behind the controls, or somewhere else inside.

If you or someone you know can locate them and scan and e-mail or copy & fax them to me, I can probably give you further guidance.

Please feel free to contact me directly.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

Anonymous

  • 1 Answer
  • Posted on Mar 26, 2009

SOURCE: Microwave Oven Door Spring Replacement

Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Dec 07, 2009

SOURCE: KitchenAid Microwave Model KCMS1555 does not work

Assuming your inside light, turntable, and internal cooling fan all come on when you try to microwave, with the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

The diode is a fairly cheap fix, and the mag will cost more.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

d:%5cele%5crepair%5cmicrowave%5cge_hotpoint%5cmini_manual_behind_grille_small.jpgAt our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find your mini-manual, or if you want to look at it before removing the controller, you can download it here.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)


http://www.gallawa.com/microtech/mag_test.html

http://www.gallawa.com/microtech/xformer.html

http://www.gallawa.com/microtech/cap_test.html

You can find links to helpful exploded view diagrams and part ordering help here. I recommend that you bookmark that link to your favorites.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download owner's manuals and installation instructions for several brands (including Amana, Jenn-Air, Kitchenaid, Litton, Maytag, Roper, Tappan, Thermador and Whirlpool) here.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you (usually $75 -90) or the labor charge to do the work(usually $75 -90 more) . See the model tag in or on the unit for the date of manufacture.

If nothing else, you can save about $75 by taking it to the shop yourself.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 43501 Answers
  • Posted on Sep 30, 2010

SOURCE: my Kitchenaid Superba kaw38avm726 microwave does not heat

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

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My galanza microwave, air fryer, oven will not heat while using microwave and makes a terrible racket?

here are some items to check for troubled microwave
Bad Magnetron Symptoms What are some bad magnetron symptoms to watch out for?
The following is a brief list of some of the most common signs that your magnetron is about to give out:
Heating: Either the microwave is not heating up at all, or the heating performance has degraded noticeably.
Burning Smell: A burning smell (non-food related), may be an indication that elements of your magnetron are overheating. In this case, switch off your microwave immediately, and arrange for a repair or replacement.
Unusual Noises: All microwaves make a bit of a hum, but if it's become much louder - or sounds like unusual vibrations - your magnetron may need to be replaced. Watch out for a clicking sound as well - that's a tell-tale sign of a magnetron that's about to fail.

Is It Worth Replacing The Magnetron In A Microwave?

It really depends on the cost and age of your microwave. If it's somewhere between five and seven years old, you're in the right period of time for a replacement anyway.
There's little point spending good money on repairing or replacing a magnetron if the rest of the appliance is likely to give up the ghost soon anyway!

Symptoms of a Bad Microwave Diode? (Answered!)
A microwave diode is one of the most important components in the appliance. Without it, it's impossible to generate the heat required to heat foods and drinks placed in the oven cavity. Unfortunately, the component can go bad, so it's important to understand the symptoms of a bad microwave diode.
Generally, the symptoms of a bad microwave diode include sparking, buzzing and humming, and the appliance failing to heat. Running a continuity test helps to determine whether the diode has a problem. Getting a new diode for replacement is the solution if the current one fail the continuity test.


3 Symptoms of a Bad Microwave Diode The following table shows the summary of the symptoms of a bad microwave diode as well as what you can do to fix the problem:
Symptoms Solutions 1. Microwave buzzing and humming Inspect the diode, test it for electrical continuity, and replace it if it fails the continuity test. 2. Microwave not heating Start by inspecting the capacitor and magnetron because they may also be responsible for making the microwave fail to heat. 3. Microwave is sparking Locate the diode, inspect it, and test it for continuity. Replace it if there's no continuity. There aren't too many symptoms of a bad microwave diode. The most common ones include sparks & burning smells, the microwave not heating, and the microwave making humming & buzzing.

1. Microwave Starts to Have Heating Failures

Apart from a failed main control board, a faulty fuse cavity, a blown line or thermal fuse, and a faulty door switch, the high-voltage diode could also be the possible reason why the Whirlpool, Kenmore, GE, or KitchenAid microwave is not heating.
Your microwave failing to heat is a perfect sign of a faulty diode, which means you should get a new one for replacement.

2. The Microwave Starts to Pop Sparks

Sparks in your Kenmore, LG, Samsung, or Whirlpool microwave could be a sign that the high-voltage diode is defective.
Also, a burning smell from your microwave can indicate that the diode is bad. A burned-out diode can break into two, wear out, or short.
Immediately locate the diode in the cabinet next to the magnetron and replace it.

3. Microwave Starts to Make Noise

Your microwave could be buzzing and humming because the high-voltage diode is defective.
Apart from the diode, other components that can make your microwave make noise are the plate & drive motor, cooling fan, and magnetron.
Keep in mind that you can't repair a bad diode. You can only replace it with a new one.

Safety Warning

While repairing a microwave, the chances of falling into electrocution by the high-voltage capacitor even after unplugging the power cord from the socket are very high.
So you need to be very careful when doing the diode test.
To begin with, the high-voltage diode is located close to the high-voltage capacitor. In fact, one of its ends is attached to the high-voltage capacitor.
And as you know, a microwave capacitor carries high power voltages, which can be quite lethal. It is therefore important to start by discharging the capacitor before getting to the high-voltage diode.
Although the capacitor can store charge for a long time, touching both its negative and positive terminals with a metal screwdriver blade will drain all the charge in seconds.

Testing the Microwave Diode

Before you even attempt to replace the diode on your GE, Whirlpool, or KitchenAid microwave, do a functionality test to confirm your suspicion.
You can visibly confirm the diode is burned-out when you see physical damages.
In case there are physical damages, use a multimeter to test if the diode still has a continuous electrical path.
To test the diode for continuity:
Touch the positive and negative terminals of the high-voltage diode with the multimeter probes.
If the diode test negative for continuity on both of its sides, the diode has failed and will need a new one for replacement.

Microwave maiking loud noises


Tip #3: Weird Noises

. A high-pitched noise while the microwave is in use means there's a good chance the magnetron tube or diode is failing. If the exhaust fan or magnetron tube are the culprits, you will need to call a local appliance repair service.
DIODE HIGH VOLTAGE You might have an issue with the high-voltage diode if your microwave is generating an odd or loud whirring sound. This element, together with the magnetron and the capacitor, is a part of the high-voltage circuit. The cabinet needs to be taken out in order to get to the diode.


BUZZING AND HUMMING Most buzzing or humming noises are frequently caused by the fan motor, vent fan, magnetron, or any combination of these. This noise from routine operations gradually gets louder over time.
As the microwave oven warms up, the oscillation happens, and the fan helps keep the mechanical parts from overheating. You might need repairs if the volume of your microwave suddenly increases.
Try running the magnetron at a lower power setting while putting food inside to see whether the magnetron is the cause of your problem. This will cause the magnetron to switch on and off to maintain the proper temperature. If the magnetron is the issue, there should be less noise.
CLICKING NOISES Even though your microwave might not have a revolving plate, some models spin food using a glass turntable or plate. This component aids in ensuring even heating throughout your meal. However, occasionally clicking noises may result from this action.
If you constantly hear clicking, see if your glass plate, roller ring, or track needs to be cleaned. These are simple to clean with soap and water, but you might have neglected to do so. The location of the plate is what determines the other option, so be sure it is still on course.
POPPING As you prepare food or after spilling food, you might describe the sound of your microwave as popping, crackling, or snapping. However, these tones frequently come from dishes with significant water or fat content, particularly sauces.
POWERFUL SOUNDS When it comes to microwaves or other appliances, these noises continue to be the most alarming. You should replace your microwave if the device starts to make an electric-sounding noise called arcing.

If you notice that while using your microwave, the electricity flashes in addition to making a sound.

Stop using your microwave if this occurs and you notice a hole in the back o WHY DOES MY MICROWAVE MAKE A VIBRATING NOISE

There can be various reasons behind a microwave making vibrating noises. Some are given below.
POWER MOTOR Your microwave's drive motor may be malfunctioning if the turntable is making an odd noise. The majority of microwaves with glass trays turn the tray with a motor-driven coupler or a roller guide.
Access must be made through the bottom of the oven because the motor is normally found below the floor. Normally, a holding screw holds the motor in place, and two wires are connected to it as well. The motor must be replaced if it is creating a grinding sound.
its because it is now dangerous.
A loud humming or buzzing sound could result from a damaged magnetron
PUSH COUPLER If your microwave is making an odd noise, the drive coupler for the turning tray can be the cause. The majority of microwaves with spherical glass trays revolve around the tray on a roller guide using a motor-driven coupler.
A drive coupler with an offset center roller is sometimes used in models that employ a rectangular tray to move the tray guide from side to side. Remove the tray and roller guide from the oven for either style and then check the coupler. Before you can pull the coupler off the motor on some models, you might first need to remove the motor from the bottom.
ROLLER GUIDE If the turning tray in your microwave makes an odd noise while rotating, there might be an issue with the roller guide underneath the tray. A motor-driven coupler is sometimes used in microwave ovens with spherical glass trays to turn the roller guide.



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0helpful
1answer

Kitchenaid microwave turn table doesn't work I replaced motor still doesn't work

Is it set to be off via the control panel?

You can download Kitchenaid / Whirlpool owner's manuals, installation manuals, and parts lists here.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag here.
0helpful
1answer

Microwave stopped working

Hello there and welcome to fixya
This is a fairly common issue with microwaves
Normally the issue that you are dealing with is that the dor switch has went bad or the electrical wiring may be getting loose so what i would do is first remove the outer shell of the microwavethen get to the door switch and find the wires that are going from it to the connection poing then make a note of where the wires are connected at then remove the wires and test using ohm meter set at the lowest setting you should be getting a ol reading when the door is open then shut the door and you should show a little bit of continuity when the door is shut something like 020 or something like that however if it does not move or the numbers are really high then it should be replaced ok
I have posted a link here for you to follow on how to test it and several other parts ok http://www.ApplianceRepairLesson.com
0helpful
1answer

Our KitchenAid model KCMS185J55 is not heating. It lights up and the turntable works, it just won't heat. Tim Jones [email protected]

I'm guessing you might mean model KCMS185JSS0, KCMS185JSS1, KCMS185JSS2, KCMS185JSS3, or KCMS185JSS5?

To allow us to help you effectively (at no charge), please post a
NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, your symptoms ("won't heat"), as well as the answers to these questions:

- When you try to microwave are the inside light, internal cooling fan and turntable all working?

- Is there any unusual noise or is it louder or quieter than normal?

We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.

(A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.)

- If yours is making an odd noise, which does it sound like?

BUT If you or someone you know wants to go ahead check out the diode and magnetron, see these links:

http://www.gallawa.com/microtech/diode.html
(if it is NOT shorted or burned looking, it's probably fine)


http://www.gallawa.com/microtech/mag_test.html
(continuity can be good even though mag is bad!)

You can find links to helpful exploded view diagrams and part ordering help here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
1helpful
1answer

Microwave stopped heating anyting. All else appears normal.Manufactured Jan '05. Model JVM1870BF02

To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit (JVM1870BF02), your symptoms (no heat), as well as the answers to these questions:

- When you try to microwave are the inside light, internal cooling fan and turntable all working?

- Is there any unusual noise or is it louder or quieter than normal?

(A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.)

We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.

3helpful
1answer

DISPLAY AND TIMER STILL WORK BUT DOES NOT HEAT

To allow us to help you at no charge, please post a NEW question, and please include your brand name and the full model number from the tag in or on the unit, as well as the answers to these questions:

When you try to microwave are the inside light, internal cooling fan and turntable all working?

Is there any unusual noise or is it louder or quieter than normal?

A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are working.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

Can't heat food

So we can help you, please post a NEW question, and please include your brand name and the full model number from the tag in or on the unit, as well as the answers to these questions:

When you try to microwave are the inside light, internal cooling fan and turntable all working?

Is there any unusual noise or is it louder or quieter than normal?

A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are working.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
2helpful
1answer

Microwave stopped heating, evenything else works

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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