Polycom hdx7000 forgot password

Any password forgotten warrants re-install of the firmware.Charge the battery fully Connect to the pc. Run Nokia OC Suite. Backup data and reinstall the firmware. Follow instructions word to word.

If your phone isn't on a constant reboot cycle and can boot up, then go into Admin Setting and do a Format File System reset. NOTE: Only try this if you know how to download the software files onto the phone via FTP server. Once you download the latest software your phone should be almost as good as new.

hoe to reset my phone i forget password

Default Polycom password is 456

The factory Admin info is Polycom for the user and 456 for the password. If the password has been changed, you can do a factory reset by holding down 4 keys until it restarts. The four keys are * 4 6 8.

It should say the IP network is up because you say it's on the network. Please clarify your second question?

Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.

RTFM!!!
section 8, page 4

System -> Diagnostics -> Reset system
you will need serial number for this

good luck.

The polycom didn't allow for numbers, only letters.....
How do I do password recovery in this case?

The default is Admin with password of the 14-digit serial number