Only drips come out when the rinsing function is on

Yes vinegar or special liquid for descaling. The same result.
Put the liquid into watertank,then rinse trought hot water knob about 10 seconds,then turn off machine for 5 minutes,rinse rest of liquid and then fill watertank with fresh water and rinsing again all water from the tank.

If you just used the liquid commercial type descaling solution, Unplug it and look underneath the arm where the hot water comes out onto the coffee grounds. Take a toothpick or even a pin and make sure all those teeny holes are not plugged up with hard water and other debris. If this doesn't work, maybe the pump is bad?

Hi,

Here is a tip that I wrote that will give you some things to try that will help you get your Keurig coffee brewer working again.

Keurig Coffee Brewer not making a full cup of Coffee

heatman101

;'';=-

Have you had the same message for a while, but were able to make coffee? When was the last time you decalcified the machine? Your Syncrony probably needs to be decalcified. But do not use the descalers you usually find in the grocery stores, which are for drip coffee makers. Durgol is one of the best ones and the advantage is that it comes as a liquid (on the powder descalers you have to make sure they dissolve completely before you use them and that you measure the correct amount of water). You can find it online or the only store I could find that carries it is Bed, Bath and Beyond. Turn the machine off and let it cool off. When you are ready, take the water tank off and add the decalcifying solution mixed according to the instructions on the package. If you are using a powder, mix it in a different container. And never pour the solution in the tank while this is on the machine (also, make sure the coffee beans container has the cover on - you don't want any liquid making it into the grinder, as it will damage it). Put the water tank with the descaling solution back and turn the machine on. You will then have to press and hold the button that looks like the number 8 on the side (or the infinity symbol in math) and the machine will start the descaling process. Follow the instructions on the display. Put a large container under the steam wand and turn the knob (the same knob you turn for steam and hot water). Be sure to watch for when descaling is done (you will have a message on the display indicating that). Close the knob, rinse the water tank well, fill it with fresh water and put it back on the machine, which will now need to be rinsed. Place an empty container under the steam wand and push the same (8 on the side) button once, turn the knob. The machine will start the rinsing process. You might have to refill the water tank once or twice before it is finished. Once rinsing is done, your machine will be ready for use or it will ask you to ventilate. To do that, fill the water tank with fresh water, place an empty container under the steam wand, push the hot water button and turn the knob. Let the machine circulate water through. Once the ventilate message is gone you're done.

With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.

With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.

Cleaning the Machine
- Never wash your espresso machine accessories in the dishwasher.


After use, the water container must be emptied.

• Drip tray
This must be emptied after using the appliance by taking off the grid See figure (19)below. If several espressos are being prepared one after the other, the drip tray should be emptied from time to time (about once every 7 - 8 espressos). The presence of water is normal and does not signify a leak. If necessary, clean the drip tray and its grid with water and a little non-abrasive washing-up liquid, rinse and dry. When reassembling the machine, ensure that the plastic lining is in the right place See figure (20) below.

• The brewing head, the filter basket and the filter holder

These must be cleaned after each use. All you need to do is wipe a damp cloth over the brewing head of your appliance and to wash the other accessories in water and a little non-abrasive dishwashing liquid, rinse and dry. If the brewing head is heavily clogged up, unscrew the grid using a coin, clean it and refit it, pressing down firmly See figure (21)below.
When your espresso machine is not being used, do not leave the filter holder in the appliance to prevent wear on the gasket.

• The cup warming plate: remove this to clean it with water and a little non-abrasive dishwashing liquid, rinse and dry.

• The cappuccino accessory

For more thorough cleaning the cappuccino accessory can be dismantled from the appliance.


Descaling

Descalling (SIC) is necessary to keep your espresso machine running efficiently.

• As a result descaling of your espresso machine should be done fairly frequently
with citric or tartaric acid.
• Use caution when descaling your espresso machine as the acid substance within the descaling powder may damage countertops or any other surface it comes in contact with.

However, we would advise you to use the reference solution as W F054 that is available from Krups. Descaling depends on the hardness of the water, but also on the frequency of use.

To descale, follow the following method:

• Unscrew the grid from the brewing head of the appliance and clean it See figure (21)below.
• Dissolve a packet of KRUPS descaling solution in 17 oz1510 ml of lukewarm water and pour the whole batch into the empty water container.
• Place a container under the brewing head. Run through about 1/3 of the liquid immediately, setting the selector to the position See figure (9)below.
• Stop the appliance, leaving the position See figure (9)below engaged and wait for 10 - 15 minutes to allow the descaler to take effect.
• Next, start the machine again and allow the rest of the liquid to run through.
• Then rinse with two water containers of fresh water and replace the grid on the head of the appliance (see section on “Cleaning the machine”).


The warranty does not include espresso machines that do not function, or do not function properly, because descaling has not been carried out.

For excessive staining use of household stain or scale remover is recommended. To remove difficult stains fill your flask with hot water, add one teaspoon of bicarbonate of soda and secure cap. Soaking overnight produces excellent results. Always rinse before re-use.
this is from http://www.thermos.co.uk/care.php
my hubby used it as he uses his thermos daily... so goodluck!

The machine is still stuck in the descaling cycle. You must open the steam valve and let all the liquid drain from the tank. This takes approx. 45 min. because it comes out intermittenly. After this is complete all the front buttons will flash. Close the steam valve, rinse the tank, then fill it with fresh water. Open the valve again and let all the water drain from the tank again. This time it will only take a couple of minutes. After it has completed close the valve and the machine will return to normal operation.